Info Services Advisor
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Arlington Heights Memorial Library
Arlington Heights, IL, US
Summary
The Info Services Advisor provides personalized book and media recommendations to library customers through in-person and online interactions. They are also responsible for facilitating book discussions, curating displays, and maintaining library resources.
Job Description
Do you love talking about the latest best-seller books? Do you like tracking down information? Are you someone who enjoys approaching customers of all ages and cultures and connecting them with their information needs and interests?
Our Info Services team has an opportunity for an avid reader, with a broad knowledge of books, music, and movies, to make recommendations for library customers. This position involves extensive interaction with the public, to provide customers access to the full range of library services via in-person, online chat, and other modes of delivery.
Additional advisor responsibilities include facilitating book discussions, writing staff reviews, curating displays, developing reading lists and maintaining online resources.
Requirements & Skills
- Positive and friendly customer services attitude in alignment with Our Culture and IDEA.
- Excellent organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Proven track record of collaborating in a team environment.
- Strong knowledge of popular fiction and nonfiction authors & titles; ability to make recommendations for library customers.
- Experience facilitating meetings, group discussions, public speaking or making presentations.
- Strong writing skills
Education: Bachelor's degree or equivalent experience.
Hours and Scheduling: 23 hours per week; schedule includes mornings, afternoons, evenings and every 4th weekend.
Benefits: Benefits include two weeks of vacation, sick time, personal time, 7 paid holidays, participation in Illinois Municipal Retirement Fund (IMRF) pension plan, availability of Roth/457savings plan and other optional benefits such as pet insurance & identity theft protection.
Please be sure to add [email protected] to your contact list to ensure delivery of all correspondence from us.
The Arlington Heights Memorial Library (AHML) is one of the busiest single-building libraries in the country. For the 11th time (in 2022), AHML received a five-star rating in Library Journal's national rating of public libraries, a designation received by only 10 public libraries nationwide, and only three in Illinois in the AHML budget category. The library serves a population of 75,000 Arlington Heights residents, as well as customers that visit from neighboring communities. The library opened the Makerplace, its 8,000-square-foot makerspace and center for hands-on experiential learning, at 112 N. Belmont Ave, in 2021.
Are you interested in becoming part of our team? Check out our current job openings here: https://www.ahml.info/jobs
Founded
1926
Company size
201-500 employees
Industry
Libraries
Org type
Nonprofit
Headquarters
Arlington Heights, Illinois
The Arlington Heights Memorial Library (AHML) is one of the busiest single-building libraries in the country. For the 11th time (in 2022), AHML received a five-star rating in Library Journal's national rating of public libraries, a designation received by only 10 public libraries nationwide, and only three in Illinois in the AHML budget category. The library serves a population of 75,000 Arlington Heights residents, as well as customers that visit from neighboring communities. The library opened the Makerplace, its 8,000-square-foot makerspace and center for hands-on experiential learning, at 112 N. Belmont Ave, in 2021.
Are you interested in becoming part of our team? Check out our current job openings here: https://www.ahml.info/jobs
Founded
1926
Company size
201-500 employees
Industry
Libraries
Org type
Nonprofit
Headquarters
Arlington Heights, Illinois