IMAGING ASSISTANT-CASUAL

Job Summary/Overall Objectives

The imaging aide is responsible for completion of clerical duties, facilitates office workflow, and assists the customers of the imaging dept.

Essential Job Functions

• Greeting and assisting all customers.
• Provides direction to customers when needed.
• Answers the telephone using proper telephone etiquette.
• Assists with distribution of patient preps and screenings.
• Places courtesy calls to patients when needed.
• Prepares all correspondence for physician offices and other institutions.
• Prepares and obtains necessary release forms.
• Burns DVD’s/Sends images electronically when applicable.
• Faxes/mails reports when appropriate.
• Assists physicians and other staff with HIS/RIS/PACS systems.
• Communicates STAT results to physician offices following department guidelines.
• Facilitates internal communication with various departments.
• Delivers and retrieves requests from technologist/radiologist office/reading room/work area.
• Delivers imaging department mail.
• Directs phone calls to appropriate location.
• Maintains workstation in optimum condition.
• Assure adequate office supplies are maintained.
• Reports any necessary malfunctions to supervisor.
• Implements downtime procedures when necessary.
• Assists in rescheduling of patients during equipment downtime.
• Initiates established downtime procedures during HIS/RIS and PACS downtime.
• Assists in patient care functions.
• Escorts patients to and from x-ray/scan rooms.
• Assists technologist in moving patient to and from various modalities/offices.
• Tends to patient and family comfort needs.
• Obtains medical history related to the testing being performed
• Complete studies in RIS when needed
• Assists in the preparation of exam/sub waiting room.
• Stocks linen when needed.
• Attends department meetings or reviews meeting minutes.
• Other duties as assigned.

Competency and Experience (Knowledge, Skills, and Abilities)

Required Qualifications/Experience

• High School Diploma, GED, or higher level of education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
• Knowledge of basic Office Equipment such as copier, fax machine, etc.
• Basic working knowledge of computers and office equipment

Preferred Qualifications/Experience

• Previous experience in healthcare setting.

License, Certification & Clearances

• Act 33 Clearance
• Act 34-PA Criminal Record Check from the PA State Police system
• Act 73- FBI Clearance

Supervisory Responsibilities

• This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Position Type/Expected Hours of Work

• Incumbents will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.