Human Resources/Admin Assistant

Job Details: Job Location: Nordic Valley Resort - Eden, UT, Position Type: Seasonal, Salary Range: Undisclosed, Nordic Valley is seeking a Human Resources Specialist/Administrative Assistant to support the daily operations of our HR office and the General Manager during our winter season. This is a hands-on, people-first role for someone who enjoys keeping an office running smoothly, delivering excellent service to team members, and juggling a variety of HR and administrative tasks in a fast-paced resort environment.

Reporting to the HR/Accounting Manager, this position assists with recruitment, onboarding, and offboarding; employee communications and engagement; uniform and supply inventory; and employee safety initiatives. The role also supports payroll and clerical accounting duties.

This is a full-time seasonal position running October through April. Employees receive a season pass for themselves and their dependents, plus additional perks and discounts.

Essential Duties/Responsibilities:  

Maintain strict confidentiality of personal and sensitive information.
Provide professional, courteous service to all walk-ins, phone calls, and emails.
Keep data entry accurate, organized, and up to date.
Assist with maintaining employee records and training documentation.
Manage office supply inventory, workspace organization, and the HR email account.
Support recruitment, onboarding, and offboarding processes.
Communicate clearly and consistently across all levels of staff.
Coordinate employee engagement programs and special events within budget guidelines.
Administer internal employee perk and discount programs.
Partner with the HR/Accounting Manager and Director of Resort Services to issue employee season passes and uniforms.
Help the HR/Accounting Manager and General Manager develop and deliver training sessions and materials for staff across departments.
Assist with payroll and clerical accounting tasks.
Perform other duties as assigned.

Qualifications: Knowledge, Skills & Abilities: 

Working knowledge of, or willingness to learn, federal and state employment laws.
Proven discretion and sound judgment when handling confidential or sensitive matters.
Skilled at defusing confrontational situations with professionalism and tact.
Proficient in Google Workspace, Microsoft Word and Excel, email, and internet research.
Strong written and verbal communication skills.
Excellent interpersonal and relationship-building skills.
Strong organizational and time-management skills with the ability to multitask under pressure.
Close attention to detail.
Ability to provide basic numerical analysis and move projects from idea to action.

Education and Experience: 

2+ years of HR experience preferred, ideally in the ski or hospitality industry or managing a mixed seasonal/year-round workforce.

Experience with onboarding processes; PayCom experience a plus.           

Working Environment/Physical Activities:

Primarily an indoor office environment, with a small portion of the day spent outdoors staying connected to department managers and daily resort operations.

Occasionally lifts, carries, pushes, or pulls up to 45 lbs; frequently handles objects and communicates in person, by phone, and by email.

This is a non-skiing position.

Must be available to work some weekends and holidays during the ski season.