Human Resources Representative

Job Details: Job Location: Tunnel - HOUMA, LA, Position Type: 40 Hours Per Week, Education Level: High School Degree / Equivalent, Salary Range: $45000.00 - $60000.00Salary, Travel Percentage: Up to 25%, Job Shift: Monday - Friday, 8 AM - 5 PM, Job Category: Human Resources, POSITION SUMMARY

The Human Resources Representative serves as a generalist supporting all functions of the Human Resources Department, including recruitment, onboarding, payroll, benefits administration, employee relations, compliance, and HR systems management. This role is responsible for executing daily HR operations while ensuring accuracy, confidentiality, and compliance with all applicable laws and bank policies.

The position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while delivering excellent internal customer service.

DUTIES AND RESPONSIBILITIES

HR Administration & Recordkeeping

Maintain accurate documentation for all employee lifecycle activities, including applications, interviews, hiring, transfers, and terminations
Maintain and organize employee personnel files
Ensure data integrity within HRIS and applicant tracking system (ATS)
Maintain employee recognition records, including birthday and anniversary calendars
Respond to verification of employment requests

Recruitment, Hiring & Onboarding

Recruit, interview, and facilitate the hiring of qualified applicants
Collaborate with managers to identify skills and competencies needed for open positions
Maintain and update job descriptions
Conduct background checks and employment eligibility verification
Coordinate and conduct new hire orientation and onboarding
Assist with employee transfers, promotions, and offboarding
Maintain applicant tracking and supporting documentation

Payroll Administration

Process bi-weekly payroll and additional payroll cycles as needed
Review and audit employee timecards for compliance with payroll policy
Monitor payroll changes, including earnings and deductions
Maintain payroll records and ensure regulatory compliance
Assist with bank reconciliations and payroll-related documentation
Respond to employee payroll questions and resolve issues

Benefits & Leave Administration

Administer employee benefits programs and enrollment changes
Coordinate benefits updates and employee communications
Process COBRA events and track payments
Reconcile insurance invoices to anticipated changes
Assist with annual benefits open enrollment
Process and track leave requests (FMLA, STD, LTD)
Support employees with benefits-related inquiries

Employee Relations & Support

Support performance management, morale, and engagement initiatives
Maintain confidentiality and professionalism in all interactions
Coordinate employee engagement initiatives, including: 

Charitable campaigns (e.g., United Way)
Employee recognition and incentive programs
Anniversary and appreciation initiatives

Manage distribution and tracking of employee recognition items
Participate in bank-wide sales and referral incentive programs

Compliance & Policy Support

Ensure compliance with federal, state, and local employment laws
Maintain knowledge of HR best practices, regulatory changes, and employment trends
Support updates and improvements to HR policies and procedures
Ensure documentation and processes meet compliance standards

General Responsibilities

Provide excellent customer service to employees and internal stakeholders
Maintain the highest level of confidentiality, integrity, and professionalism
Build and maintain strong working relationships across the organization
Follow all bank policies, procedures, and security requirements
Perform special projects and additional duties as assigned

Qualifications: EDUCATION AND EXPERIENCE REQUIRED

High school diploma required
Bachelor’s degree in Human Resources, Business, Accounting, or related field, or equivalent experience preferred
Knowledge of employment law and payroll processes
Previous Human Resources or customer service experience required
Previous payroll experience preferred
Banking or financial industry experience preferred

COMMUNICATION: Effectively communicate with directors, management, employees, auditors, examiners, and customers in both verbal and written formats.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Proficiency in Microsoft Word and Excel
Strong attention to detail and accuracy
Ability to analyze information and solve problems
Strong organizational and time management skills
Ability to multitask and prioritize in a fast-paced environment
Excellent verbal and written communication skills
Strong interpersonal and relationship-building skills
Ability to maintain confidentiality and professionalism
Ability to handle sensitive situations with discretion
Service-oriented mindset and teamwork focus

PHYSICAL REQUIREMENTS

Ability to work at a computer for extended periods
Ability to communicate with employees and the public in person, verbally over the phone, and in writing
Ability to access files, including bending, reaching

MENTAL REQUIREMENTS

Ability to remain attentive and focused throughout the workday
Ability to make sound, timely decisions
Ability to manage multiple priorities and deadlines
Ability to remain calm and professional in high-pressure situations
Ability to follow procedures and instructions accurately
Ability to maintain confidentiality of sensitive information

BEHAVIORAL REQUIREMENTS

Maintain honesty, integrity, and high ethical standards.
Demonstrate accountability and professionalism.
Maintain confidentiality of sensitive customer and Bank information.
Exhibit strong attention to detail and accuracy.
Support a team-oriented and compliance-focused work environment.
Demonstrate sound judgment and leadership in addressing compliance risks.