Human Resources Clerk- Part Time

POSITION:                             CLERK

DEPARTMENT:                     HUMAN RESOURCES

FLSA STATUS:                       NON-EXEMPT

SCHEDULE: This position has a set schedule of Mondays, Tuesdays, Thursdays, and Fridays. This position will also provide secretarial services to the Administration department every Friday and as needed/directed. 

Please read this job description carefully to ensure that you understand its contents, the job requirements, and expectations before signing this document.

JOB SUMMARY:
Responsible for providing administrative and clerical support to the Human Resources department such as maintaining up-to-date employee records, assisting with recruitment and new hire onboarding processes.

JOB RELATIONSHIPS:
            Responsible to: Human Resources Director
            Positions Directly Supervised: None
            Regular Contact with: All Franklin Medical Center personnel including independent                          contractors and outsourced staff. External contact with the public and outside facilities.

MISSION STATEMENT:
As an integral part of our community, Franklin Medical Center’s mission is to provide the highest quality health care and customer satisfaction to all those we serve. We are committed to delivering compassionate, capable, and personalized treatment to our patients and their families, always keeping in mind that our responsibility is to the health needs of the people.

ESSENTIAL HUMAN RESOURCES JOB FUNCTIONS:

1. Answers, screens, and forwards in-coming calls.
2. Records messages and forwards them to the proper person or department. Provides basic and accurate information in-person and via phone/email.
3. Performs basic customer service functions such as answering employee questions, assisting applicants with the application process, etc.
4. Maintains strict confidentiality of all company and employee personnel information.
5. Assists in recruiting efforts such as attending recruiting events, posting job advertisements, etc.
6. Schedules employment interviews and ensures that calendar invites are sent to the applicable department Supervisor(s)/Director(s).
7. Prepares and schedules new employee onboardings.
8. Assists the Human Resources Director with employee new hire onboardings.
9. Maintains active and terminated employee files by accurately filing and scanning.
10. Assists with personnel licensure and certification verification.
11. Assists with communicating accurate, clear, and concise information regarding Human Resources policies and procedures
12. Assists with conducting random and periodic drug screens
13. Assists with ongoing educations activities
14. All other duties as assigned.

 
ESSENTIAL ADMINISTRATIVE SECRETARY FUNCTIONS

1. Provide direct support to the Administrative Assistant to assist in carrying out administrative and operational responsibilities
2. Greet visitors, vendors, and community members and provide appropriate assistance
3. Answer and direct incoming telephone calls in a professional manner
4. Handle incoming and outgoing correspondence, including emails and phone calls
5. Organize and maintain confidential administrative files and records (electronic and paper)
6. Serve as a point of contact for routine inquiries and direct matters to appropriate departments and vendors
7. Monitor and maintain office supplies; Submit supply requests as needed
8. Assist with administrative processes related to medical staff credentialing and privileging and plan credentialing as directed
9. Prepare and distribute medical staff privileging packets and correspondence as directed
10. Receive and review practitioner applications for medical staff privileges and accompanying documents to ensure accuracy, completeness, and compliance with hospital policies and regulatory requirements
11. Maintain organized credentialing and privileging files for physicians and allied health professionals
12. Assist with maintaining and updating the hospital’s online provider credentialing database, ensuring practitioner demographic, licensure, certification, privileging, and payer enrollment information is accurate and current
13. Assist with payer credentialing and recredentialing applications for practitioners, ensuring required documentation is submitted accurately and within required timeframes as directed
14. Maintain payer enrollment records and assist with tracking approval statuses to support uninterrupted billing and reimbursement
15. Notify the Administrative Assistant of credentialing-related issues and assist, as directed, to resolve issues
16. Track expiration dates for licenses, certifications, and other required documents for physicians and allied health professionals
17. Maintain copies of current state licenses, certifications, DEA certificates, malpractice coverage, board certifications, and other required credentials in practitioner files in accordance with hospital policy
18. Notify the Administrative Assistant of upcoming expirations of licensures, certifications, registrations, or any identified discrepancies, deficiencies, or compliance issues regarding practitioner credentialing and privileging files/documents
19. Notify practitioners of upcoming expirations of required documents
20. Maintain confidentiality of sensitive hospital, employee, and patient-related information
21. Other duties as assigned

QUALIFICATIONS:

Education: High school diploma or equivalent.

Work Experience: Desired, but not required. Two years of clerical experience preferred.

Required Knowledge, Skills, and Abilities:

• Strong written and verbal communication skills
• Ability to read and write effectively
• Ability to multitask when completing several tasks at once
• Strong organizational skills
• Integrity and discretion when working with sensitive company and personnel information
• Detailed oriented to properly maintain all files and documents
• Proficient with computers and Microsoft Office.

Physical Requirements: 

• Remain in a stationary position for long periods of time
• Occasionally move about the office and facility campus to access file cabinets, office machinery, other departments, etc.
• Constantly position self to maintain files in file cabinets.
• Constantly operates a computer and other office machinery such as computer printer
• Ability to communicate information accurately so others will understand.
• Ability to observe details at close range.
• Frequently move boxes, equipment, etc. weighing up to 20 pounds across office for various needs. 

OSHA EXPOSURE CATEGORY C:     
Not at risk for exposure to bloodborne pathogens.

Equal Opportunity Statement:
We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression or any other characteristic protected by federal, state or local laws.