Human Resources Business Partner

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

• Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

• Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

• Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

CAREER OPPORTUNITY OFFERING:

• Bonus Incentives 

• Paid Certifications 

• Tuition Reimbursement 

• Comprehensive Benefits 

• Career Advancement 

• Role requires up to 50% travel

• This position pays between $76,300 – $131,500 based on experience

By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.

Provide HR consulting services for assessment, strategy development, and implementation of organizational initiatives.  Serve as an integral strategic business partner providing a broad spectrum of human resource support and leadership.  Support large volume of management and employees in assigned client groups to meet their workforce needs.

Essential Job Functions:

• Strategic Alignment and Goal Development

• Partner with clients to understand and assess business direction based on current strategic plans. 

• Assists in creating specific action plans in support of HR-related goals that will meet department needs, address opportunities, capitalize on strengths, and take advantage of opportunities. 

• Participates in the analysis and interpretation of data (engagement, talent acquisition metrics, productivity, patient experience, etc.); and progress of HR related goals. 

• Follow up with leadership regarding the status and progress of their action plans.

• Strategic Workforce Planning and Management Workforce Plan Implementation – support and collaborate all aspects of employment needs to achieve business goals (talent, learning, well-being, salary/workforce, engagement, and succession planning). 

• Partner with the client to address workforce needs, including but not limited to training, employee relation issues, compensation, providing guidance with goal setting, evaluations, and is a resource for instructions pertaining to related systems. 

• Utilizing HR analytic tools and resources, identify opportunities to assist the client in meeting strategic workforce planning goals related to turnover and/or retention, succession planning and performance management.

• Organizational Development 

• Collaborate with managers and other HR professionals to improve and sustain performance in assigned business units.

• Assists with team development sessions to improve effectiveness of team outcomes; may provide leadership advising when applicable.

• Collaborate with clients and HR leadership regarding the on-boarding process, development of project plans, communication plans and action plans to address quality/safety, productivity, patient experience, and engagement. 

• Provide consulting in the event of consolidation, outsourcing, insourcing and acquisition activities.

• Client Communication 

• Support the provision of monthly HR updates. 

• Communicate HR initiatives and expectations.

• Communicate upward feedback to provide clients with candid advice and coaching regarding staff development opportunities.

• Coordinate and implement HR initiatives with client groups to develop and deliver unit-specific presentations to educate and support client use of HR tools.  Participate in business unit meetings as requested by client.  

• Rounds on employees and managers to support the communication and feedback process. 

• Positive Work Environment 

• Partner with and serve as a resource to 2,500 - 5,000 employees, management and Human Resources staff to promote and maintain positive employee and labor relations. Proactively identify, manage and facilitate the equitable resolution of job-related complaints and concerns.

• Assists with preparation of position statements and evidence on behalf of the Ensemble in claims related to unemployment, discrimination and other employment-related actions filed with federal/state/local agencies.

Experience We Love:

• 4 year/ Bachelors Degree

• PHR, SPHR, SHRM-CP, SHRM-SCP or CRCR certification required

• At least three years of previous HR Business Partner experience

• Experience supporting 2,500 - 5,000 employees

• Knowledge of HR laws

• Familiarity with MS Office, Workday desired

• Role does require up to 50% travel

• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences

• This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
   

#LI-LL1

#LI-REMOTE

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

• Innovation

• Work-Life Flexibility

• Leadership

• Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits –  We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. 

• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.  

• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. 

• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. 

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.  Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency.  Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position.  A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble