HR and Benefit Specialists, Coordinators and Assistants

What You’ll Do:

Coordinate Core Operations: Process transactions for healthcare, life insurance, and pension and retirement plans.
Deliver Exceptional Service: Serve as the trusted contact for employees, retirees, and beneficiaries via phone, email, and in-person consultations. Excellent customer service skills are a must.
Ensure Compliance: Review case files for accuracy and compliance with plan documents and standard operating procedures.
Collaborate Across Teams: Partner with HR leadership, benefits analysts, and healthcare vendors to resolve inquiries efficiently.
Maintain Confidentiality: Handle sensitive personal, medical, and financial records with strict privacy standards.

Requirements

What You’ll Bring:

Experience: 1–3 years of professional HR office experience (benefits experience strongly preferred).
Communication & Care: Strong verbal/written communication and customer service skills.
Tech Skills: Proficiency in Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint).
Problem-Solving & Detail: Ability to spot discrepancies, route cases accurately, and manage multiple priorities in a fast-paced environment.