Houseperson-On Call (Harrah's Ak-Chin Casino)

Maintain the overall cleanliness of the hotel by cleaning breeze paths, hallways, lobbies, vending areas, stairwells and elevators.  In addition, the Houseperson is responsible for stocking and maintaining the supply closets each day, assisting Room Attendants by collecting soiled linens and trash from the hotel room, sorting the linen appropriately and assisting team members. The Houseperson will deliver all guest requested items within 15 minutes or less.  Members of the Housekeeping Team must maintain confidentiality and adhere to hotel and casino gaming regulations. 

Responsibilities

• Overall cleaning of the hotel

• Vacuums carpet (daily) and removes stains as necessary

• Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls

• Operates and controls all mechanical equipment including rotary machines, blowers, wide area vacuums and operating a golf cart

• Recognizes and uses appropriate chemicals

• Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities

• Responsible for the distribution of clean linen to both Room Attendant carts as well as linen closets.

• Maintains a neat and clean working environment.

• Pick up soiled linen from Room Attendant’s carts and return to the drop room for sorting.

• Sort soiled linen.

• Respond to guest and employee requests 

• Responsible for deep cleaning of rooms

• Housepersons may be required to perform the duties of GRA’s, Heavy Duty cleaners and Laundry Attendants

• Transports cleaning equipment up and down ramps

• Washes windows inside and out; and cleans outside walls to remove dirt and debris

• Cleans and empties various cleaning equipment including shampooers, buffers and vacuums 

• Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets, etc. within established timeframes

• Fold and inspect clean linen.

• Run washer and dryer.

• Maintains laundry area, stocking supplies, cleaning area and organizing 

• All other duties as assigned

Qualifications

• High school diploma or GED preferred.

• Prior cleaning background in casino or hotel housekeeping experience preferred

• Must be speak, write and understand English. 

• Must meet quality & time standards within 90 days of date in job.

• Must present a well-groomed appearance. 

• Must perform duties with a sense of urgency. 

• Must be able to work as a team with other employees. 

• Ability to multi-task is essential.

• Friendly, outgoing personality is a must.

• Must be able to lift and carry at least 50 pounds. 

• Must be able to stand and walk up to 8 hours per shift.

• Must be able to work in high and low temperatures including but not limited to working outdoors

• Ability to use chemicals without any adverse reactions. 

• Ability to use and control various mechanical equipment. 

• Ability to tilt head back and look up.  Ability to work around dust, pet dander/hair without any adverse reactions 

• Ability to perform frequent, circular motions with hands and/or arms. 

• Ability to bend, reach, stand, walk, push, pull, climb, kneel and crouch. 

• Visual range must include near and far distances. 

• Ability to maneuver in small, limited spaces. 

• Must maintain good eye contact.

• Must be able to work with and tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and areas with secondhand smoke 

• Must be able to work at a fast pace, efficiently. 

• Must be able to respond to visual, olfactory and auditory cues.   

• Must be able to operate in mentally and physically stressful situations

• Must always be aware of surroundings

• Must be able to work a flexible schedule including weekends, evenings and holidays