Houseperson - On Call

POSITION OVERVIEW

As a Houseperson in the Housekeeping Department at our renowned luxury resort and casino, you will play a crucial role in ensuring the cleanliness, organization, and overall excellence of our guest accommodations and public areas. Your dedication to maintaining a welcoming environment and supporting the housekeeping team will contribute to the exceptional guest experiences we provide.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Clean and maintain designated public areas, including lobbies, corridors, restrooms, and meeting spaces, ensuring they are tidy, well-presented, and free from debris
• Vacuum, sweep, mop, and dust surfaces regularly to maintain high standards of cleanliness and orderliness
• Assist housekeeping attendants by emptying trash receptacles, replenishing amenities, and providing any necessary support to ensure efficient room turnover
• Carry out heavy cleaning tasks as needed, such as moving furniture, deep cleaning carpets, and cleaning windows
• Fulfill guest requests for additional amenities, towels, or other housekeeping-related services promptly and with a courteous demeanor
• Assist in delivering special items to guest rooms, such as cribs, extra bedding, or supplies
• Report any maintenance issues or damages observed in guest rooms or public areas to the appropriate department for prompt resolution
• Collaborate with the maintenance team to ensure repairs and maintenance tasks are addressed efficiently
• Adhere to safety guidelines and protocols, using proper equipment and techniques to prevent accidents and injury
• Maintain an organized and safe work environment by following established procedures and practices
• Work closely with housekeeping attendants, supervisors, and other team members to ensure a cohesive and efficient workflow
• Provide assistance and support to fellow team members when needed
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 18 years of age.

• High School diploma or equivalent required
• Previous experience in a housekeeping or custodial role is a plus
• Knowledge of proper cleaning techniques and use of cleaning equipment
• Able to multitask and handle stressful situations in a calm professional manner and exhibit good judgment
• Ability to present oneself in a confident, polished, and professional manner
• Highly motivated and energetic personality with a strong commitment to excellence in hospitality
• Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail
• Physical ability to perform tasks that involve lifting, carrying, and bending
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

SUPERVISORY RESPONSIBILITIES                  

This positions does not have any supervisory responsibilities.

DIVERSITY COMMITMENT 

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.  

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

LANGUAGE SKILLS 

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY 

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS  

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY 

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

SALARY

$26.16 per hour