Houseperson - Country Inn & Suites and Conference, Lincoln, NE
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Hotel Equities
Lincoln, NE, US
Summary
The Houseperson is responsible for maintaining the cleanliness of guestrooms, hallways, and common areas through tasks like sweeping, mopping, and vacuuming. They also provide superior guest service by addressing concerns and managing supplies according to departmental standards.
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Country Inn & Suites Hotel and Conference Center in Lincoln, NE.
Job Purpose:
This Position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us
Responsibilities
- Greets guests and responds to special requests.
- Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
- May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
- Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
- Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
- Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
- Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
- Properly handles lost and found items in accordance with department policies and security procedures.
- Performs other duties as assigned by Management.
- Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.
Skills
- Work experience as a Room Attendant or Houseman/Houseperson is required
- Experience with industrial cleaning equipment and products
- Good physical health and stamina
- Flexibility to work in shifts
- Ability to work with little or no supervision while meeting high-performance standards
- Excellent organization skills
- Ability to follow instructions
- High school diploma is a plus
This is the perfect job for someone who likes to clean, has an impeccable eye for detail and thrives in a self-directed work situation. This position involves continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-50 pounds. We look for flexibility with workdays and hours, including working weekends and holidays.
Amazing Benefits At A Glance:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Paid Vacation
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence.
Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
Founded
1989
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Alpharetta, Georgia
Hotel Equities (HE) is a best-in-class hospitality management company with a diverse portfolio of premium-branded and independent hotels, resorts, and outdoor hospitality destinations throughout the United States, Canada, the Caribbean, and Latin America (CALA). We deliver proven results and drive long-term value for stakeholders through a comprehensive suite of services, a people-first and performance-driven culture, and a commitment to excellence.
Over 11,000+ dynamic HE associates execute on our mission daily; to make a distinctive difference in people's lives.
Founded
1989
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Alpharetta, Georgia