Housekeeping Supervisor - Winter H2B In-Country Extension

In-Country H2B Workers Only 

Winter Season Petition Dates: November 9th, 2026 - April 19th, 2027

Working at Moonlight Basin 

There’s a side of Big Sky, Montana that’s unlike anywhere else—and at Moonlight Basin, you’ll experience it firsthand. Spanning over 8,000 acres of breathtaking alpine landscape, Moonlight offers a truly unique blend of natural beauty, outdoor adventure, and elevated private club living.

As part of our team, you’ll work in one of the most scenic and inspiring environments in the country—where towering peaks, endless trails, pristine forests, and direct access to world-class skiing at Big Sky Resort are just the beginning. Whether it’s a powder-filled winter or a sun-drenched summer, Moonlight Basin is a place where work and lifestyle come together in unforgettable ways.

Our team members enjoy the opportunity to grow professionally while being immersed in a culture rooted in excellence, hospitality, and the spirit of the mountains. From golf and hiking to fly fishing, biking, and exploring nearby Yellowstone National Park, Moonlight Basin puts you at the heart of everything that makes Montana special.

Located just minutes from the town of Big Sky and within easy reach of Bozeman, Moonlight offers the perfect balance of adventure, culture, and community. If you're passionate about the outdoors, driven by service, and looking to be part of something exceptional, Moonlight Basin could be the place for you.

The Opportunity

The Housekeeping Supervisor is responsible for supervising and coordinating the daily work of up to six housekeeping employees while ensuring members’ homes, rental properties and member lodges are cleaned, maintained, and prepared to establish cleanliness and presentation standards. This role performs hands-on cleaning duties as needed and provides day-to-day oversight, direction, and support to the housekeeping team.

In addition to routine cleaning of bedrooms, bathrooms, living areas, kitchens, and public areas the Housekeeping Supervisor monitors work quality, assigns tasks, assists with training, and ensures all housekeeping operations are completed efficiently, safely, and in compliance with company policies. The Supervisor supports quality control efforts and helps maintain a safe, sanitary, and welcoming environment for members and guests.

Essential Duties & Responsibilities 

• Assist in supervising up to six housekeeping employees, including training, coaching, feedback, and quality control, to support a high-quality housekeeping program.
• Coordinate daily with management to ensure operational needs are met.
• Perform all essential housekeeping duties, including but not limited to straightening furniture, dusting, vacuuming, emptying trash, making beds, and cleaning and maintaining restrooms.
• Provide courteous and professional service to members and guests, including communicating guest requests or preferences as needed.
• Perform minor maintenance and preventative maintenance tasks on site when necessary.
• Conduct routine inspections of member homes, rental properties, and public areas to ensure cleanliness, quality, and overall condition meet company standards.
• Assist with stocking and inventory control of housekeeping supplies. 
• Promote and maintain safe working conditions through proper training and adherence to safety procedures.
• Perform all essential housekeeping and supervisory duties in the absence of the Housekeeping Manager.
• Operate a company vehicle in a safe and courteous manner, in compliance with traffic laws, and in varying weather conditions including snow and ice.
• Uphold Moonlight Basin core values and lead team members by example.
• Perform other duties as assigned by the Housekeeping Manager or management team.

Core Competencies 

• Proficient in English reading, writing, and comprehension; additional language skills are a plus 
• Strong communication skills, both verbal and written, with the ability to effectively interact with team members, leadership, and members/guests
• Exceptional attention to detail in all cleaning and maintenance tasks
• High level of integrity, reliability, and honesty
• Ability to perform duties efficiently while maintaining quality standards

Qualifications

• Strong communication and teamwork skills.
• Strong attention to detail, organization, and time management.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Reliable, positive, and professional attitude with a commitment to quality and teamwork.
• Must comply with Moonlight Basin’s Dress and Grooming policies
• Ability to complete tasks in a fast-paced, sometimes stressful hospitality environment with unpredictable business levels
• CPR/First Aid Certification (preferred) 

Working Conditions

This position spends approximately 90% of the time working indoors and 10% outdoors in all weather conditions. Work hours generally begin at 9:00 AM and conclude between 4:00 PM and 7:00 PM, depending on operational needs.

Outdoor duties may involve exposure to snow, rain, mud, uneven terrain, and occasionally slippery surfaces—conditions typical of a residential mountain community. Indoor work takes place in temperature-controlled environments with moderate noise levels.

Physical Requirements

• Must be able to stand and walk for extended periods (up to 10 hours per shift)
• Ability to bend, stoop, reach, lift, and carry up to 50 pounds independently
• Must have the stamina to perform physically demanding tasks, including repetitive motions such as scrubbing, vacuuming, dusting, etc. 
• Ability to safely navigate slippery or uneven floors and tight workspaces
• Capable of hearing, speaking, and seeing well enough to communicate effectively in a noisy lodge setting
• Comfortable working long shifts, weekends, holidays, and variable hours based on seasonal business demands

Disclaimer

The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification.  It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Team members need to request reasonable accommodation from their manager and/or human resources.