Housekeeping Houseperson - PT

Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring.
 

POSITION SUMMARY

The Houseperson cleans and maintains all corridors and public areas in accordance with housekeeping procedures, standards, and safety/security rules to ensure guest satisfaction. Duties include walking assigned floors, removing trash and soiled linen, cleaning lobby and public restrooms, and aiding section housekeepers as needed.

QUALIFICATIONS

• Ability to communicate effectively with the public and other employees.
• Prior janitorial experience helpful.
• Knowledge of floor buffer and extractor operation.

PERFORMANCE STANDARDS

• CUSTOMER SERVICE: Meet service quality standards that affect guest satisfaction; respond to guest questions or problems in a timely, professional manner.
• WORK HABITS: Meet hotel standards for work procedures, dress, grooming, attendance, and punctuality.
• PERSONAL DEVELOPMENT: Accept opportunities to learn new skills or cross-train for other hotel positions.
• SAFETY AND SECURITY: Be alert to hazards; follow hotel's safety, security, and emergency procedures.
• JANITORIAL SERVICES: Meet hotel standards for cleanliness of public areas; clean all assigned areas on schedule.

ESSENTIAL FUNCTIONS

Frequency key: Rarely (<1%) · Occasionally (1–33%) · Frequently (34–65%) · Constantly (66–100%).

• Constantly. Maintain work area neat and organized.
• Constantly. Clean all public areas in the prescribed manner while following safety and security procedures, including hallways, elevators, service areas, and stairwells.
• Constantly. Report all unsafe conditions immediately.
• Frequently. Complete other duties as assigned by supervisor, including cross training.
• Frequently. Operate floor buffer and extractor; shampoo carpets; vacuum all carpeted areas.
• Occasionally. Attend all mandatory meetings.

We're an equal opportunity at will employer, an equal housing provider, and we do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.