Housekeeping Houseperson, Part-Time, Evenings | Hilton Garden Inn, Marlborough
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CSM Corporation
Marlborough, MA, US
Summary
The houseperson is responsible for cleaning and maintaining hotel public spaces while stocking necessary housekeeping supplies. They also assist guests and staff by delivering items and responding to requests in a professional and timely manner.
Job Description
This position is responsible for cleaning and maintaining public spaces and stocking housekeeping supplies. Assists housekeepers and guests as needed by providing friendly, courteous and professional service, including adherence to health regulations to ensure guest satisfaction.
This role would require you to work Monday - Wednesday from 4:00 - 11:00 PM
- Responsible for cleaning hotel public spaces
- Stocks housekeeping supplies and linen
- Responsible for delivering housekeeping related items to guest rooms
- Accountable for guest satisfaction as it pertains to housekeeping service at the property
- Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest
- Works as a team player and actively contributes to the efforts of other departments as necessary
- Understands and follows the company guest service recovery program
- Ensures a clean and safe work area in compliance with company, brand, local, state and federal regulations
- Reports all maintenance needs and service issues
- Knowledgeable on the safe use of chemicals utilized within the housekeeping department
- Follows all company procedures for guest/employee incidents
Rate: $15.00 - $17.00 per hour
Education: High school diploma or GED preferred
Experience/Knowledge/Skills/Abilities:
- Housekeeping/laundry experience preferred
- Attention to detail, customer focused and the ability to perform job duties in a repetitious and fast-paced environment
- Maintains predictable and reliable attendance
- Ability to lift, push and pull up to 50 pounds consistently throughout the shift
- Ability to move throughout the hotel (standing, walking, kneeling, bending) for extended periods
To perform this job successfully, the individual must be able to satisfactorily perform each essential duty/responsibility and meet all criteria under physical demands, with or without accommodation.
This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship. Management retains the discretion to add duties or change the duties of this position at any time.
CSM Corporation is an equal opportunity employer who provides employment opportunities to qualified persons without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, marital status, veteran status or any other area prohibited by applicable laws and regulations.
Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14. Today CSM develops, manages, renovates and restores commercial, industrial, hotel and residential properties nationwide. The company has been recognized with dozens of industry awards for unique approaches to design and development, quality management and superb customer service. CSM’s current portfolio includes more than 2.3 million square feet of commercial and retail space, 4,687 hotel rooms and over 2,600 residential units across 14 states. CSM’s four decades of success are built on a company-wide commitment to treating customers and associates with integrity and respect, and for long-term dedication to its properties and host communities. For more information on CSM Corporation visit http://csmcorp.net/.
CSM 2021 Portfolio
• Over 2.3 million square feet of commercial and retail space
• 29 hotels
• 4,687 hotel rooms
• Over 2,600 residential apartment units
Founded
1976
Company size
1,001-5,000 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Minneapolis, Minnesota
Founded in 1976, CSM Corporation grew out of entrepreneur Gary Holmes’ first real estate asset purchase at the age of 14. Today CSM develops, manages, renovates and restores commercial, industrial, hotel and residential properties nationwide. The company has been recognized with dozens of industry awards for unique approaches to design and development, quality management and superb customer service. CSM’s current portfolio includes more than 2.3 million square feet of commercial and retail space, 4,687 hotel rooms and over 2,600 residential units across 14 states. CSM’s four decades of success are built on a company-wide commitment to treating customers and associates with integrity and respect, and for long-term dedication to its properties and host communities. For more information on CSM Corporation visit http://csmcorp.net/.
CSM 2021 Portfolio
• Over 2.3 million square feet of commercial and retail space
• 29 hotels
• 4,687 hotel rooms
• Over 2,600 residential apartment units
Founded
1976
Company size
1,001-5,000 employees
Industry
Real Estate
Org type
Privately Held
Headquarters
Minneapolis, Minnesota