Housekeeper, The Westin Buffalo
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Delaware North
Buffalo, NY, US
Summary
The housekeeper is responsible for cleaning and sanitizing guest rooms, public areas, and restrooms to maintain high facility standards. They must also assist guests, report maintenance issues, and ensure all work areas remain organized.
Job Description
Overview
Delaware North Parks and Resorts is hiring full-time and part-time Housekeepers to join our team at The Westin Buffalo in Buffalo, New York. As Housekeeper, you will ensure cleanliness of the facility to maintain our culture of high standards and enhance the guest experience.
If you are looking for a role offering fast-paced daily work and career growth opportunities, apply today.
Additional Details
Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will allow you to meet people from around the world and work with a supportive team focused on career development.
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal
- Free parking
- 30% discount at Jake's Cafe
- Discounted room rates for employees, friends, and family
- Generous Marriott discounts
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
Unit Description
Delaware North operates the Westin Buffalo, situated within the company’s global headquarters building in Buffalo, New York. The luxury lifestyle hotel offers well-appointed guest rooms, a state-of-the-art fitness center, complimentary Wi-Fi, and two signature onsite restaurants, Patina 250 and Jake’s Café. Delaware North operates this top-rated, AAA Four Diamond hotel, dating back to 2019. Team members employed at the Westin Buffalo receive Marriott travel discounts world-wide.
Responsibilities
- Thoroughly clean and sanitize public areas, rooms, and restrooms; empty wastebaskets and transport trash to disposal area; replenish supplies
- Conduct walk-around of assigned areas to ensure the facility meets housekeeping standards; ensure all linen rooms and work areas are neat, clean, and organized
- Interact with and assist guests on occasion while cleaning guest and meeting rooms
- Report maintenance repair problems to supervisor
- Ensure all lost and found items are turned in and logged daily
Qualifications
- Must be at least 18 years old
- Previous housekeeping experience in a hotel setting highly preferred. Previous commercial cleaning or guest service experience preferred
- Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools, and fixtures
- Ability to work quickly under pressure and follow instructions
- Ability to make simple addition and subtraction calculations.
- No high school diploma or GED required
Physical Requirements
- Frequent standing, walking, climbing of stairs, bending, stooping, reaching, kneeling, and carrying; use of hands to operate cleaning equipment and complete scrubbing/washing duties
- Occasionally required to lift and/or move up to 50 pounds
- Visual acuity is sufficient to inspect the cleanliness of rooms and surfaces
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY