Housekeeper

Job Details: Job Location: 3050 5th Ave - Ketchikan, AK, Position Type: Regular Full-Time, Salary Range: $20.00 - $33.77Hourly, Job Shift: Varies, Job Category: Housekeeping, Job Summary
Accomplishes department objectives by maintaining a clean, organized, and appealing work environment at each facility, understanding AAAHC Standards and State and Federal regulations, and ensuring compliance with all laws.

Job Duties & Responsibilities

General cleaning includes but is not limited to vacuuming, mopping, floors/windows/handrails/doorknobs;
All refuse, trash, and garbage shall be collected and removed from facility(s);
All glass doors and windows will be cleaned as needed;
Aid other staff as time allows, including supply/equipment delivery and other duties that support the KIC mission;
Prior to Clinic opening, cleans Medical Records, Reception area, Conference Room, and Medical Director’s office;
Other related duties as assigned. 

Housekeeper II

All Job Duties and Responsibilities Assigned to Housekeeper I and;
Each workday morning, the Pharmacy will be cleaned after the Pharmacy staff arrives per security regulations as follows: 
Biohazard waste will be disposed of appropriately by clinic staff;
Pharmacy requires pharmacists to be present, with no exceptions. Employees will not enter a vacant area at any time: 
Floors will be damp mopped as appropriate. 
Waste containers will be emptied, and new liners will be placed. 
All horizontal surfaces will be cleaned, and chromium will be polished. 
Sink area will be cleaned and disinfected. 
Paper towels and soap dispensers will be cleaned and filled. 
Cleans Clinic public areas, lavatories, staff room, hallways, and conference rooms;
Thorough cleaning of clinical spaces, examination rooms, surfaces, and equipment with strong emphasis on infection control; 
Proper handling and disposing of medical and non-medical waste, including biohazardous materials; 
Following strict infection control protocols to prevent the spread of illnesses, including proper use of disinfectants and cleaning agents; 
Stripping, waxing and shampooing all flooring as necessary to maintain cleanliness; 
General duties as assigned.

Necessary Knowledge, Skills, and Abilities

Ability to adapt in continually changing work environment, ensuring a clean, organized and welcoming space. 
Effective understanding and professional demeanor in respecting patient confidentiality. 
Strong ability to address unexpected challenges with a given timeframe, under physical constraints, and with positive customer service. 
Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations.
Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.
Skills in operating personal computers using a variety of computer software.
Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.
Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.).
Ability to learn and apply program/agency operating policies and procedures.
Ability to manage multiple priorities and tasks concurrently and meet deadlines.
Ability to work independently as well as with teams.
Knowledge of appropriate use and application of cleaning solutions and solvents.
Knowledge of infection control regulations.
Ability to handle weights and loads.
Ability and dexterity to use equipment safely.

Working Conditions
The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.  

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.  The noise level in the work environment is usually average. 

Use of chemical disinfectants when necessary, and handling of hazardous waste appropriately and according to safety regulations.

Conditions of Hire

May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC’s company insurance.
KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for-cause drug and alcohol screening to be eligible for and maintain employment.
KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs.

This Job Description describes the essential duties and qualifications.  It is not an exhaustive statement of all the job duties, responsibilities, or qualifications; management has the exclusive right to alter or add to this job description at any time without notice.  Incumbent(s) may not be required to perform all duties listed and may be required to perform additional duties as assigned.

KIC Competencies

Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.

Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.  

Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers. 

Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly, and effectively orally or in writing.

Responsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.
Qualifications: Housekeeper I
Minimum Qualifications (Education & Experience)

Minimum of six months of experience in basic housekeeping and cleaning, disinfectant use, and hazardous waste handling is required. 
A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis.
Proof of valid driver's license with acceptable driving record, except as approved in writing by the Tribal Administrator.

Housekeeper II
Minimum Qualifications (Education & Experience)

Minimum of one year of experience in basic housekeeping and cleaning, disinfectant use, and hazardous waste handling is required. 
A combination of relevant experience, education, and training may substitute for education and experience requirements on a year-for-year basis.
Proof of valid driver's license with acceptable driving record, except as approved in writing by the Tribal Administrator.

Preferred Qualifications (Education & Experience)

High School Diploma or GED. 
Two years of experience in basic housekeeping and cleaning, disinfectant use, and hazardous waste handling. 
Experience in community clinic preferred and a strong commitment to multi-disciplinary teamwork.