House Usher
Boost your chances before you apply.
ASM Global
Tacoma, WA, US
Summary
The House Usher is responsible for greeting guests, directing them to their seats, and scanning tickets for events. They also assist with crowd control, maintain facility cleanliness, and answer guest inquiries to ensure a positive experience.
Job Description
House Usher – Open Interviews September 22nd-24th
Book time with Delaney Swanson: Usher Interview • This link will expire on: December 5, 2026
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
Essential Duties and Responsibilities:
-
Greeting guests in a welcoming manner
-
Accurately directing guests to restrooms, concessions areas, and seats
-
Scanning admission tickets and passes from guests for each event
-
Checking in Will Call, Premium, and VIP guests
-
Passing out programs or other event-related materials
-
Answering event or facility-related questions
-
Assisting security personnel with crowd control
-
Ensuring the safety of guests throughout the show or performance
-
Maintaining the standards of cleanliness inside the theater and lobby
-
Working as a part of a team to ensure the best experience for patrons and artists
-
Consistently offering professional, engaging, and friendly service
-
Other duties as assigned
Qualifications
The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
-
Exceptional verbal communication skills
-
Professional presentation, appearance, and work ethic
-
Safety-minded and able to follow and enforce safety protocols
Education and/or Experience
-
Previous work as an usher preferred
-
Experience working in the service industry a plus
-
Strong interpersonal skills and a friendly demeanor
Working Environment
-
Sitting and standing for long periods of time.
-
Position may include being outside the venue doors.
Work Hours
-
May be required to work nights, weekends, and/or holidays
-
Irregular hours
-
Flexible schedule
Physical Demands
-
Carrying or lifting items weighing up to 25 pounds
-
Handling objects, products, and scanning machines
-
Must be able to stay in one location for long periods of time and safely/efficiently move about the entire facility
Supervisory Responsibilities
None
Compensation
-
Hourly Rate: $17.13 per hour
-
Overtime: time and one-half paid for weekly hours over 40
-
Sick leave paid in accordance with Washington state law
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Founded
2019
Company size
10,001+ employees
Industry
Entertainment
Org type
Privately Held
Headquarters
Los Angeles, California