HOUSE PERSON
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Premier Resorts Management Inc
Columbia, SC, US
Summary
The Houseperson is responsible for cleaning and maintaining all corridors and public areas to ensure guest satisfaction. They also assist section housekeepers with tasks such as moving furniture and managing linens.
Job Description
Please come join the as a Houseperson at the Holiday Inn & Suites Columbia Northeast in Columbia South Carolina. We are looking for an experienced houseperson. Previous hotel experience is required. Local candidates only, non-smoking position.
BASIC PURPOSE: Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction
ESSENTIAL FUNCTIONS:
1. Walk all assigned floors at beginning and end of shift; remove newspapers and service tray, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning. (25%)
2. Clean and public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.… (25%)
3. Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. (25%)
4. Aid section housekeepers as needed (i.e. bed boards, rollways, etc.) (15%)
5. Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper. (2%)
6. Receive assigned section, keys, supplies and any priority requests from the Senior Housekeeper. (5%)
7. Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (1%)
Our management philosophy can also be summed up in a word…harmony. Optimizing returns requires a harmony and understanding of all facets of the hospitality business. These facets range from service, management, employee welfare and motivation, marketing, revenue management, cost control, finance, accounting, acquisition, to development. All these combined ensures a guest experience that is second to none.
Founded
1994
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Ormond Beach, Florida
Our management philosophy can also be summed up in a word…harmony. Optimizing returns requires a harmony and understanding of all facets of the hospitality business. These facets range from service, management, employee welfare and motivation, marketing, revenue management, cost control, finance, accounting, acquisition, to development. All these combined ensures a guest experience that is second to none.
Founded
1994
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Ormond Beach, Florida