House Person
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TKO EMPLOYMENT SERVICES DELAWARE LLC
Newark, DE, US
Summary
The House Person is responsible for maintaining the cleanliness and organization of public hotel areas and guest corridors. They also assist with room attendant duties, handle linen distribution, and address guest inquiries to ensure high satisfaction.
Job Description
Job Details: Job Location: Hyatt Place Newark Main Street - Newark, DE, Salary Range: Undisclosed, Our House Person, you'll be responsible for maintaining the cleanliness and organization of public hotel areas in alignment with brand standards. Your duties include greeting guests, performing cleaning tasks, collecting and disposing of trash, delivering clean linen, and addressing guest inquiries. Additionally, you'll assist with room attendant duties during staffing shortages and strive to enhance guest satisfaction through diligent work and adherence to safety standards.
Team Member Benefits:
Employer Matched 401K
Hotel Room Discounts across multiple brands
Essential Job Functions:
Greet and acknowledge guests in a courteous and friendly manner.
Inspect assigned areas and perform cleaning tasks accordingly.
Collect trash from the service landings and dispose of in outside trash dumpsters.
Vacuum and dust guest corridors.
Pick up bed and other linen from hotel floors and transport to laundry collection site.
Deliver clean linen to assigned sections.
Report maintenance issues.
Maintain cleanliness and organization of guest areas.
Respond to guest inquiries and assistance.
Work as a room attendant when staffing shortages occur or during peak periods.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Qualifications:
High School diploma preferred.
Previous housekeeping experience required or equivalent training preferred.
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas.
Usage of cleaning chemicals.
Job descriptions and responsibilities are subject to change depending on business needs.
TKo Hospitality, an affiliate of Harvey Hanna and Associates, is a specialized hospitality management company that develops true partnerships with our clients while delivering exceptional results in terms of profitability, market share, guest satisfaction and increased asset value. We tailor our services for the specific needs of each owner based on market conditions, operational performance and ownership goals.
Our professional team has over 100 years of combined industry experience dedicated to your asset and the associates at each property. We have extensive brand management experience working with:
Marriott Hotels • Hilton Hotels • Hyatt Hotels
Starwood Hotels and Resorts • IHG • Choice International • Other independent properties
Culture/Values - TKo Hospitality, We Care
We Care about our Associates
We Care about our Guests
We Care about our Owners
We Care about our Communities
Committed to delivering exceptional results / Accountable to our partners / Respect for each other / Excellence in all we do
Founded
2014
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Rehoboth Beach, Delaware
TKo Hospitality, an affiliate of Harvey Hanna and Associates, is a specialized hospitality management company that develops true partnerships with our clients while delivering exceptional results in terms of profitability, market share, guest satisfaction and increased asset value. We tailor our services for the specific needs of each owner based on market conditions, operational performance and ownership goals.
Our professional team has over 100 years of combined industry experience dedicated to your asset and the associates at each property. We have extensive brand management experience working with:
Marriott Hotels • Hilton Hotels • Hyatt Hotels
Starwood Hotels and Resorts • IHG • Choice International • Other independent properties
Culture/Values - TKo Hospitality, We Care
We Care about our Associates
We Care about our Guests
We Care about our Owners
We Care about our Communities
Committed to delivering exceptional results / Accountable to our partners / Respect for each other / Excellence in all we do
Founded
2014
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Rehoboth Beach, Delaware
