House Attendant
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Pyramid Global Hospitality
Santa Rosa, CA, US
Summary
The House Attendant supports the housekeeping team by maintaining cleanliness in guest rooms, public areas, and back-of-house facilities. They are responsible for managing linen supplies, restocking carts, and assisting with laundry operations to ensure guest satisfaction.
Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
The Flamingo Resort & Spa is a mid-century marvel in The Valley of the Moon. The buildings, rendered with natural materials and iconic angular silhouettes, are the work of master architect Homer A. Rissman. Set on a 10-acre campus, it is an incomparable property for both its city access and sense of complete retreat.
What you will have an opportunity to do:
The House Attendant plays a vital role in supporting the Housekeeping team by ensuring cleanliness, organization, and efficiency throughout the hotel. This position assists Room Attendants and Laundry Attendants by maintaining linen levels, cleanliness of public and back-of-house areas, and ensuring all housekeeping operations run smoothly to deliver an exceptional guest experience.
Key Responsibilities
- Assist Room Attendants by delivering linens, towels, and guest supplies promptly.
- Remove soiled linens, trash, and debris from guest rooms and service areas.
- Restock housekeeping carts, storage rooms, and supply closets.
- Maintain cleanliness and organization of housekeeping closets and back-of-house areas.
- Clean and maintain designated public areas, including hallways, elevators, stairwells, and restrooms.
- Ensure all areas meet Flamingo Resort & Spa cleanliness and presentation standards.
- Report maintenance issues or safety hazards promptly.
- Assist Laundry Attendants with sorting, folding, and transporting linens as needed.
- Ensure timely delivery of clean linens to appropriate areas.
- Help maintain cleanliness and organization of the laundry area.
- Respond to guest requests in a timely, friendly, and professional manner.
- Provide support to ensure guest satisfaction and comfort at all times.
- Follow all safety procedures, including proper use of cleaning chemicals and equipment.
- Adhere to company policies and brand standards.
- Maintain a clean and safe working environment.
What are we looking for?
Qualifications
- Previous housekeeping or hospitality experience preferred, but not required.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Strong attention to detail and organizational skills.
- Ability to lift, push, and pull up to 50 pounds and stand for extended periods.
- Flexible schedule, including weekends and holidays.
Compensation:
$18.21
-
$19.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Boston, MA
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Boston, MA
