Houlihans Server
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Q Casino + Resort
Dubuque, IA, US
Summary
The server is responsible for taking food and drink orders, providing prompt service, and ensuring guest satisfaction. They must also maintain table cleanliness, process payments, and complete assigned side work.
Job Description
Job Details: Level: Entry, Job Location: Houlihans - Dubuque, IA, Position Type: Part Time, Salary Range: $5.50 - $5.50Hourly, Job Shift: Second, HOULIHAN’S
Food Server
BASIC FUNCTION
Serve food and/or drinks to guests, ensuring guest satisfaction.
ORGANIZATIONAL RELATIONSHIPS
Reports to: Food & Beverage Supervisor
Supervises: N/A
SPECIFIC DUTIES AND RESPONSIBILITIES
Take food and drink orders.
Provide prompt and proper service.
Enter food and drink orders into Point of Sales system.
Service table with refills or any other items needed by guests.
Remove dirty dishes and help clean tables.
Present check to guests and take to hostess stand if applicable.
Complete all side work.
Reset tables.
Clean all work areas.
Other duties as assigned.
EDUCATION, TRAINING AND EXPERIENCE
No formal education required.
6 months prior waitstaff experience preferred.
STANDARDS OF PERFORMANCE
Food to be served within 10 minutes for lunch orders.
Food to be served within 20 minutes for dinner orders.
Keep guests satisfied by providing service.
Basic reading and writing skills.
Knowledge of menu items.
MENTAL AND PHYSICAL REQUIREMENTS
Lifting to 10 lbs.
Walking for long periods of time
Climbing stairs
Standing for long periods of time
Talking, hearing
Stooping
WORKING ENVIRONMENT AND CONDITIONS
Inside work
Occasional outside work
Exposure to cigarette smoke
Exposure to cleaning solutions
EQUIPMENT AND TOOLS
General office equipment including, but not limited to:
Coffee machine
Point of Sales register
Other
Qualifications:
Dubuque Racing Association through its racing, gaming and entertainment facilities provides for social, economic and community betterment and lessons the burden of Dubuque City and area government.
Company size
201-500 employees
Industry
Gambling Facilities and Casinos
Org type
Nonprofit
Headquarters
Dubuque, IA
Dubuque Racing Association through its racing, gaming and entertainment facilities provides for social, economic and community betterment and lessons the burden of Dubuque City and area government.
Company size
201-500 employees
Industry
Gambling Facilities and Casinos
Org type
Nonprofit
Headquarters
Dubuque, IA