HOTEL SECURITY / NIGHT AUDIT
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TEXAS WESTERN MANAGEMENT PARTNERS
Tucson, AZ, US
Summary
The security officer is responsible for patrolling the hotel premises to ensure the safety of guests and staff while monitoring security systems and emergency alarms. They must investigate disturbances, manage lost and found items, and document all daily activities and irregularities in formal reports.
Job Description
Job DetailsJob Location: Residence Inn Tucson Airport - Tucson, AZ 85756Position Type: Part TimeJob Shift: GraveyardOur Hotel Security:
MUST be able to work weekends. Shift is 11pm-7am
Remains knowledgeable of hotel security policies, procedures, rules, and regulations.
Remains knowledgeable of emergency procedures, operation of alarm doors, fire alarms, and key orientation.
Patrols allocated areas of hotel and property as directed and watch for suspicious, irregular, prohibited, or dangerous activities, situations, or persons, as outlined in hotel policy.
Patrol premises to prevent and detect signs of intrusion and ensure the security of doors, windows, and gates.
Manages the collection, safeguarding, and redistribution of lost and found items.
Circulates among visitors, patrons, and employees to preserve order and protect property.
Answers alarms and investigates. Investigates disturbances by addressing the violator and the complainant. Takes action to resolve the disturbance in the best interest of the hotel.
Monitors and authorizes entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of premises.
Warns violators of rules infractions and expels persons who pose danger to the hotels well-being, using force when necessary. Follows-up with warned and expelled persons to ensure their compliance.
Calls police, fire department, or ambulance in cases of a medical emergency, or any dangerous or threatening condition such as fire, presence of unauthorized persons, or non-compliant violators of hotel policy.
Takes initiative to notify or warn guests and hotel staff of dangerous conditions or areas on the hotels property such as fires, floods, construction sites, slippery floors, etc.
Takes the initiative to advise guests or staff of emergency situations or the need to abandon facilities. Follows up with persons in danger to ensure their safety.
Writes reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Adheres to strict confidentiality of all information.
Works as a team with other security officers, staff and departments for the well-being of the hotel and guests.
Maintains logs and/or records of activity during the scheduled shifts.
Inspects and adjusts security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
Knowledge and use of radio procedures, zone orientations, and telephone.
Provides assistance and/or information to guests and others when necessary.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.
Qualifications
Texas Western Hospitality is the management arm of Western International, a vertically integrated lodging company with over 30 years of successful history in hotel development and operations. Headquartered in Dallas, Texas, Texas Western Hospitality (TWH) proudly manages several of the finest brands including Marriott, Hilton and IHG. TWH has grown to become one of the most respected lodging management companies in the U.S. that currently operates over 36 hotels in three states.
Founded
1965
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Addison, Texas
Texas Western Hospitality is the management arm of Western International, a vertically integrated lodging company with over 30 years of successful history in hotel development and operations. Headquartered in Dallas, Texas, Texas Western Hospitality (TWH) proudly manages several of the finest brands including Marriott, Hilton and IHG. TWH has grown to become one of the most respected lodging management companies in the U.S. that currently operates over 36 hotels in three states.
Founded
1965
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Addison, Texas