Hotel Housekeeping

Job DetailsJob Location: Hilton Garden Inn - Dubuque, IA 52001Position Type: Part TimeEducation Level: NoneSalary Range: $15.25 - $15.25 HourlyTravel Percentage: NoneJob Category: Hospitality - Hotel THE KEY HOTEL
        HILTON GARDEN INN DUBUQUE
Q CASINO + RESORT

Hotel Housekeeping

POSITION SUMMARY:

Responsible for cleaning and maintaining guest rooms at The Key Hotel and Hilton Garden Inn, ensuring a welcoming and comfortable environment through attention to detail, professionalism, and respect for guest privacy.
 

ORGANIZATIONAL RELATIONSHIPS

Reports to: Housekeeping Supervisor

DUTIES & RESPONSIBILITIES

Clean and service guest rooms and public areas to established standards of cleanliness and presentation.

Replace linens, towels, and amenities as needed and ensure rooms are properly stocked.

Maintain carts, closets, and work areas in a clean and organized manner. 

Report maintenance needs, safety concerns, and any unusual or suspicious activity promptly.

Handle lost and found items according to hotel policy. 

Support laundry operations as needed, including washing, drying, and folding linens. 

Follow all safety, sanitation, and company policies and procedures.

Communicate effectively with supervisors and team members to ensure smooth daily operations. 

Perform other related duties as assigned to support overall hotel operations.

REQUIRED SKILLS & ABILITIES

Detail-oriented with a focus on quality and consistency. 

Maintains discretion and respects guest privacy. 

Delivers work that meets high cleanliness and service standards. 

Interacts with guests in a professional and courteous manner. 

Able to read product labels and communicate effectively with guests. 

Basic English reading, writing, and speaking skills preferred. 

EDUCATION & EXPERIENCE

Legally authorized to work in the United States. 

Previous hotel housekeeping experience a plus, but not required. 

PHYSICAL REQUIREMENTS:

Requires prolonged standing, walking, bending, pushing, and pulling. 

Must be able to lift up to 15 pounds. 

Flexible to work a rotating seven-day schedule, including occasional afternoon shifts at The Key Hotel or Hilton Garden Inn. 

CULTURAL FIT AND VALUES

Embodies our FORT values—Fun, Ownership, Respect, and Teamwork—by fostering collaboration, transparency, and a service-oriented mindset toward both the organization and the community. 
Qualifications