Hotel Housekeeper
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Fay Hospitality Catskills LLC
Callicoon, NY, US
Summary
The Hotel Housekeeper is responsible for cleaning and sanitizing guest rooms and public areas to maintain high hygiene standards. They must also report maintenance issues and collaborate with staff to ensure rooms are ready for guests.
Job Description
Hourly Plus Tips!
About the Role:
The Hotel Housekeeper plays a vital role in maintaining the cleanliness, comfort, and overall guest satisfaction within the hotel environment. This position is responsible for ensuring that guest rooms, public areas, and back-of-house spaces meet the highest standards of hygiene and presentation. The housekeeper contributes directly to the guest experience by providing a welcoming and spotless environment, which supports the hotel's reputation and operational success. Attention to detail, efficiency, and a proactive approach to identifying maintenance or supply needs are essential to excel in this role. Ultimately, the Hotel Housekeeper helps create a positive and memorable stay for all guests through consistent and thorough cleaning practices.
Minimum Qualifications:
- High school diploma or equivalent preferred but not required.
- Ability to perform physical tasks including lifting, bending, and standing for extended periods.
- Basic understanding of cleaning procedures and use of cleaning equipment.
- Strong attention to detail and commitment to maintaining high cleanliness standards.
- Good communication skills to interact effectively with guests and team members.
Preferred Qualifications:
- Previous experience in housekeeping or custodial services, preferably in a hotel or hospitality setting.
- Familiarity with environmentally friendly cleaning products and sustainable practices.
- Ability to work flexible hours, including weekends and holidays.
- Certification in hospitality or cleaning safety standards is a plus.
- Multilingual abilities to assist a diverse guest population.
Responsibilities:
- Clean and sanitize guest rooms, including making beds, dusting, vacuuming, and replenishing supplies.
- Maintain cleanliness in public areas such as lobbies, hallways, restrooms, and conference rooms.
- Report any maintenance issues, safety hazards, or inventory shortages to the management team promptly.
- Follow all health and safety regulations, including proper handling of cleaning chemicals and equipment.
- Collaborate with other hotel staff to ensure timely room readiness and exceptional guest service.
Skills:
The required skills such as attention to detail and physical stamina are essential for performing thorough cleaning and maintaining guest room standards daily. Communication skills enable the housekeeper to coordinate with management and other staff to address guest needs and report issues efficiently. Preferred skills like experience with eco-friendly products help in implementing sustainable cleaning practices that align with modern hotel policies. Flexibility and time management skills are used to prioritize tasks and ensure rooms are ready promptly for incoming guests. Multilingual abilities enhance guest interactions, contributing to a welcoming and inclusive environment.
The Villa Roma Resort is the perfect place for both business and pleasure. Located in the beautiful Sullivan County Catskill Mountains just 2 1/2 from mid-town Manhattan and the Capitol Region (Albany).
The Villa Roma Resort is like a cruise ship on land. Our all inclusive packages that include lodging, meals, daily activities & entertainment. We can also customize packages for groups.
The Villa Roma has a wide variety of Food and Beverage venues. Meal Packages are available in our Main Dining or you can choose from the Roman Garden Cafe, Pool Grill Room, Beechwood Grill, Beechwood Restaurant, Ronnie's Deli or Dolce's Ice Cream Parlor. The Villa Roma has five bar-lounges o choose from, Marty's Lounge with live music or DJ, the Mezzanine Bar, the Pool Bar (Seasonal), Beechwood Grill (during golf season), Tivoli Lounge located in the Forum Night Club with Nightly entertainment.
The Villa Roma has over 30,000 sq. ft. of multipurpose meeting space. Callone of our Sales Managers for additional information
Recreation facilities at the Villa Roma consist of 1 indoor pool & 3 outdoor pools, indoor & outdoor hot tub, 18-hole Golf Course, horseback riding, 8 Outdoor Bocce Courts and 6 Shuffleboard Courts, Horseshoe Pits, Softball Field, Horseback Riding, Fishing Pond, Walking Trail and much more
Winter Sports on-site include down hill skiing, snowboarding, tubing and ice skating
The Villa Roma Recreation Center has an 8 lane bowling alley, 4 racquetball courts, 5,000 sq. ft Fitness Center, & Bouncey Land with Giant Inflatable for children,
Game Room with 6 indoor Bocce Courts, 4 indoor shuffleboard courts, Pool and Ping Pong Tables, soft play area for children, an arcade and Wii Gamer Lounge.
Local attractions consist of Bethel Woods Center for the Arts, The Museum at Bethel Woods, Monticello Casino & Raceway, River Rafting on the Delaware River and for more area attraction please refer to the Sullivan County Visitors Association at www.scva.net
Founded
1950
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Callicoon, New York
The Villa Roma Resort is the perfect place for both business and pleasure. Located in the beautiful Sullivan County Catskill Mountains just 2 1/2 from mid-town Manhattan and the Capitol Region (Albany).
The Villa Roma Resort is like a cruise ship on land. Our all inclusive packages that include lodging, meals, daily activities & entertainment. We can also customize packages for groups.
The Villa Roma has a wide variety of Food and Beverage venues. Meal Packages are available in our Main Dining or you can choose from the Roman Garden Cafe, Pool Grill Room, Beechwood Grill, Beechwood Restaurant, Ronnie's Deli or Dolce's Ice Cream Parlor. The Villa Roma has five bar-lounges o choose from, Marty's Lounge with live music or DJ, the Mezzanine Bar, the Pool Bar (Seasonal), Beechwood Grill (during golf season), Tivoli Lounge located in the Forum Night Club with Nightly entertainment.
The Villa Roma has over 30,000 sq. ft. of multipurpose meeting space. Callone of our Sales Managers for additional information
Recreation facilities at the Villa Roma consist of 1 indoor pool & 3 outdoor pools, indoor & outdoor hot tub, 18-hole Golf Course, horseback riding, 8 Outdoor Bocce Courts and 6 Shuffleboard Courts, Horseshoe Pits, Softball Field, Horseback Riding, Fishing Pond, Walking Trail and much more
Winter Sports on-site include down hill skiing, snowboarding, tubing and ice skating
The Villa Roma Recreation Center has an 8 lane bowling alley, 4 racquetball courts, 5,000 sq. ft Fitness Center, & Bouncey Land with Giant Inflatable for children,
Game Room with 6 indoor Bocce Courts, 4 indoor shuffleboard courts, Pool and Ping Pong Tables, soft play area for children, an arcade and Wii Gamer Lounge.
Local attractions consist of Bethel Woods Center for the Arts, The Museum at Bethel Woods, Monticello Casino & Raceway, River Rafting on the Delaware River and for more area attraction please refer to the Sullivan County Visitors Association at www.scva.net
Founded
1950
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Callicoon, New York