HOTEL HOUSEKEEPER
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Town Pump, Inc.
MT
Summary
The housekeeper is responsible for cleaning guest rooms and common areas to meet brand standards while ensuring a comfortable experience for guests. They must also manage housekeeping supplies, maintain room status records, and assist in other departments like laundry as needed.
Job Description
The Town Pump Hotel Group is looking for a motivated and outgoing Hotel Housekeeper who will model our mission statement “Genuine Hospitality from genuine people committed to providing comfort and service.” Town Pump is a growing company, with ever increasing opportunities for career growth.
As a Hotel Housekeeper, you will:
- perform duties to ensure guest rooms and common areas are cleaned, ensure the best possible experience for each guest, to Town Pump and brand operational standards within specified time frames per guest type.
- complete all required company and brand-specific training and/or certifications in a timely manner, prepare housekeeping cart upon arrival and at shift closing daily, always follow Town Pump’s grooming and appearance guidelines, and wear uniform and name tag while on shift.
- use and update the room assignment clipboard, sign-out, and sign-in master room keys daily. Ensure master keys are always secure (attached to self) and never loaned to anyone or taken off the property.
- report room condition and status to head housekeeper and/or front desk, clean guest rooms to Town Pump/Brand and time standards, perform self-inspections of assigned rooms and areas to ensure standards are met, be required to perform duties in other departments, as needed such as folding laundry, cleaning the lobby, etc.
- maintain a strong work ethic, display a high degree of pride and integrity in job performance, comply with Town Pump expectations for confidentiality of guest and company information, communicate in a courteous, professional manner with teammates, management, and guests.
- have knowledge of general housekeeping and recordkeeping, ability to comprehend oral and written instructions, correspondence, and memos.
Town Pump offers many outstanding benefits including 401(K), Health, Dental and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.
Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.
Town Pump Mission Statement
Town Pump Inc. is a privately held Montana owned and operated business dedicated to providing excellence in customer service and hospitality at a fair and competitive price. We are team oriented and result driven.
Town Pump is committed to:
Providing our customers excellence. Our entire business is based on being the best at providing customers quality and value and therefore we value our customers above all and continually respond to their changing needs.
Providing our team opportunities for personal and professional growth through our long-standing commitment to train, develop and promote from within. We recognize it is our team’s contributions that strengthen our ability to compete, prosper and grow.
Fulfilling our responsibility to give back to Montana communities by providing financial support to social programs through charitable and corporate giving.
Building our resource base of personnel, technology and property to sustain our efficiencies and allow for future development.
Protecting and preserving our environment by investing in state of the art leak detection and leak prevention equipment. Town Pump is ever vigilant of environmental safety through our commitment to employ the best technologies available. Town Pump’s standards exceed federal and state environmental regulations.
Providing leadership in paying attention to every detail and communicating our team’s responsibility as caretakers of the business for our employees, customers and communities.
Founded
1953
Company size
1,001-5,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Butte
Town Pump Mission Statement
Town Pump Inc. is a privately held Montana owned and operated business dedicated to providing excellence in customer service and hospitality at a fair and competitive price. We are team oriented and result driven.
Town Pump is committed to:
Providing our customers excellence. Our entire business is based on being the best at providing customers quality and value and therefore we value our customers above all and continually respond to their changing needs.
Providing our team opportunities for personal and professional growth through our long-standing commitment to train, develop and promote from within. We recognize it is our team’s contributions that strengthen our ability to compete, prosper and grow.
Fulfilling our responsibility to give back to Montana communities by providing financial support to social programs through charitable and corporate giving.
Building our resource base of personnel, technology and property to sustain our efficiencies and allow for future development.
Protecting and preserving our environment by investing in state of the art leak detection and leak prevention equipment. Town Pump is ever vigilant of environmental safety through our commitment to employ the best technologies available. Town Pump’s standards exceed federal and state environmental regulations.
Providing leadership in paying attention to every detail and communicating our team’s responsibility as caretakers of the business for our employees, customers and communities.
Founded
1953
Company size
1,001-5,000 employees
Industry
Retail
Org type
Privately Held
Headquarters
Butte