Hotel Front Desk Night Audit, 3rd shift
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Residence Inn East Peoria
East Peoria, IL, US
Summary
The Night Auditor manages guest reservations, handles phone calls, and processes daily financial transactions. They are responsible for executing end-of-night closeout procedures to prepare the hotel for the new day.
Job Description
Join our team as a Night Auditor at the Residence Inn and be the heart of our hotel overnight!
Part Time position available!
This individual must have great customer service skills, be able to multi-task, and can comfortably work alone as well as on a team.
This is a 3rd shift position. Must have weekend availability.
We invite you to join our team and contribute to the success of providing memorable guests experiences.
Essential Duties and Responsibilities:
- Handles guest reservations.
- Answers and transfers phone calls.
- Posts charges and balances daily transactions.
- Executes end of night closeout procedures as well as prepare for the new day.
- Other duties as assigned.
Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate eight hotels across three fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles.
Benefits to Working Here:
- Travel Discounts to relax and refresh.
- Growth opportunities to keep you challenged in your career.
Qualifications and Requirements:
- Previous hotel or relevant customer service experience.
- Proficient in Microsoft Excel, Word, and Outlook.
- Ability to work a flexible schedule including weekends.
EOE/AA/Disabled Veteran
Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.
Frontier Hospitality Group is a growing company using our unique competitive edge to bring quality hotel services throughout the Midwest, and we have been doing so for over 75 years!
While we are a company with a rich history in the hotel business, we also have a dynamic growth path. We believe our team and the collective skill set we have is why we excel at development and operations. We are honest and forthright developers who do exactly what we say we are going to do. We negotiate a fair deal, but we don’t look to take the last nickel off the table. We are also willing to put extra resources into quality design and finishes, which ultimately sets our hotels apart.
Honestly what makes us an exciting company is we aren't just developers, we are hoteliers. Developers succeed in good times. Hoteliers succeed over the long haul through all the ups and downs of the economic cycle. Another edge is we aren’t so large that we’ve lost touch with daily operations. As owners we are engaged, involved and present. Over time our attention to daily operations makes a difference.
Frontier Hospitality Group is a recognized management company with some of the leading hotel brands including: Marriott, Hilton, IHG, Choice and Best Western. Our Hotels have continually delivered exceptional results for brands and stakeholders alike. For 2022, our Residence Inn was given Marriott's Platinum Circle Award which is given to the best of the best in the brand for overall guest satisfaction. Our Holiday Inn Express hotels have each received IHG's top recognition, the Torchbearer Award, multiple times between 2016 to present. We are proud of our continuing accomplishments and Frontier Hospitality Group's team who is dedicated to providing a quality experience for guests.
Founded
1950
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Bettendorf, IA
Frontier Hospitality Group is a growing company using our unique competitive edge to bring quality hotel services throughout the Midwest, and we have been doing so for over 75 years!
While we are a company with a rich history in the hotel business, we also have a dynamic growth path. We believe our team and the collective skill set we have is why we excel at development and operations. We are honest and forthright developers who do exactly what we say we are going to do. We negotiate a fair deal, but we don’t look to take the last nickel off the table. We are also willing to put extra resources into quality design and finishes, which ultimately sets our hotels apart.
Honestly what makes us an exciting company is we aren't just developers, we are hoteliers. Developers succeed in good times. Hoteliers succeed over the long haul through all the ups and downs of the economic cycle. Another edge is we aren’t so large that we’ve lost touch with daily operations. As owners we are engaged, involved and present. Over time our attention to daily operations makes a difference.
Frontier Hospitality Group is a recognized management company with some of the leading hotel brands including: Marriott, Hilton, IHG, Choice and Best Western. Our Hotels have continually delivered exceptional results for brands and stakeholders alike. For 2022, our Residence Inn was given Marriott's Platinum Circle Award which is given to the best of the best in the brand for overall guest satisfaction. Our Holiday Inn Express hotels have each received IHG's top recognition, the Torchbearer Award, multiple times between 2016 to present. We are proud of our continuing accomplishments and Frontier Hospitality Group's team who is dedicated to providing a quality experience for guests.
Founded
1950
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Bettendorf, IA
