Hotel Front Desk Agent
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Wooster Hotel LLC
New Concord, OH, US
Summary
The front desk agent serves as the primary point of contact for guests, managing check-ins, check-outs, and reservations. They are also responsible for processing payments and coordinating with housekeeping and maintenance to ensure property operations run smoothly.
Job Description
What You'll Handle
As a Hotel Front Desk Agent, you're the first point of contact for guests and a key part of keeping the property running smoothly. This part-time, onsite role supports accurate service, clear communication, and a welcoming arrival experience.
Key responsibilities include:
- Greet guests, complete check-ins/check-outs, and answer routine questions
- Manage reservations, room assignments, and guest requests in the system
- Process payments, balance transactions, and maintain tidy front-desk records
- Coordinate with housekeeping/maintenance to address issues quickly
- Handle concerns calmly and escalate when needed
Required skills/qualifications:
- Friendly, professional communication and basic computer skills
- Reliability, attention to detail, and comfort multitasking
- Ability to stand for extended periods and work a flexible part-time schedule
Pay: $13-$15 per hour. Apply to be considered.
