Host/Hostess (Part-Time)
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Holiday Inn Club Vacations
FL
Summary
The host is responsible for warmly greeting and seating guests while managing the dining room flow and waitlist. They also assist servers, handle special requests, and maintain the appearance of the arrival area.
Job Description
At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.
POSITION DESCRIPTION
The Host will be responsible for greeting and seating guests, as well as, assisting servers as needed. The Host will liaise with management regarding inordinate guest flow, special requests/occasions, and customer feedback. The Host will also be responsible for overall greet and goodbye ceremonies.
ESSENTIAL DUTIES AND TASKS
- Warmly welcome guests, seat guests and bid a fond farewell and invite for a return visit.
- Uses organization skills to run a waitlist, gauge the kitchen, servers and overall dining room performance; determines where guests will be seated.
- Ensures that large group's requirements are met, including services needed for small children, as well as for individuals with disabilities or food allergies.
- Inspects and maintains the arrival area, doors, windows as well as menu covers and inserts.
- Multi-tasking in a high volume and high demand work environment and Understands the dining room and menu offerings
EDUCATION and/or EXPERIENCE
- High School diploma or GED equivalent or an equivalent combination of training, education and experience.
QUALIFICATIONS
- Must have superior guest relations skills and the ability to answer guest inquiries about the Resort.
- Must have proper phone etiquette to take to-go orders.
- Must be able to stand and walk for long periods of time.
- Must have demonstrated exceptional verbal and written communication skills.
- Must be able to clearly speak, write and understand the English language.
- Must be able to multi-task in a high volume and high demand work environment.
- Must be able to learn and understand dining room and menu offerings.
Grow with a Team That Creates Unforgettable Vacations -
Join one of our 24 resort teams across the U.S. and Mexico or explore opportunities at our Orlando corporate office or India Competency Center in Bengaluru. Wherever you work, you’ll be part of a team that cares about connection, supports your growth, and celebrates the difference you make every day.
Since 1982, our team has helped create memorable vacation experiences for owners and guests. But our story goes back even further—to 1952, when Kemmons Wilson founded the Holiday Inn® brand. Thirty years later, his vision continued with the opening of Orange Lake Resort in Kissimmee, Florida, now our flagship property.
In 2008, a strategic alliance between IHG® and Orange Lake Resorts led to the creation of the Holiday Inn Club Vacations® brand, marking a new chapter of growth, innovation and opportunity. Today, we’re focused on creating travel experiences that bring families closer together. Every role—from resort operations and sales to corporate and beyond— helps create experiences that feel easy, thoughtful, and centered around families.
And we’re still growing. As our resorts and offerings continue to expand, so do the opportunities to build a career with purpose. Here, you can go further, lead with courage, and help shape what’s next for Holiday Inn Club Vacations.
Founded
1982
Company size
5,001-10,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Orlando, Florida
Grow with a Team That Creates Unforgettable Vacations -
Join one of our 24 resort teams across the U.S. and Mexico or explore opportunities at our Orlando corporate office or India Competency Center in Bengaluru. Wherever you work, you’ll be part of a team that cares about connection, supports your growth, and celebrates the difference you make every day.
Since 1982, our team has helped create memorable vacation experiences for owners and guests. But our story goes back even further—to 1952, when Kemmons Wilson founded the Holiday Inn® brand. Thirty years later, his vision continued with the opening of Orange Lake Resort in Kissimmee, Florida, now our flagship property.
In 2008, a strategic alliance between IHG® and Orange Lake Resorts led to the creation of the Holiday Inn Club Vacations® brand, marking a new chapter of growth, innovation and opportunity. Today, we’re focused on creating travel experiences that bring families closer together. Every role—from resort operations and sales to corporate and beyond— helps create experiences that feel easy, thoughtful, and centered around families.
And we’re still growing. As our resorts and offerings continue to expand, so do the opportunities to build a career with purpose. Here, you can go further, lead with courage, and help shape what’s next for Holiday Inn Club Vacations.
Founded
1982
Company size
5,001-10,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Orlando, Florida
