Host/Hostess - Guest Services
Boost your chances before you apply.
Star Lanes Polaris
Columbus, OH, US
Summary
The host/hostess is responsible for welcoming guests, escorting them to tables, and providing prompt, courteous service throughout their visit. They must also maintain cleanliness standards and assist with side work such as replenishing condiments and rolling silverware.
Job Description
Pay: From $15.00 per hour
Job description:
Star Lanes Polaris is an upscale entertainment venue that offers state-of-the-art lanes, billiards, bar, and a full-service restaurant.
Our Core Values:
Honesty & Integrity: We say what we mean and stand behind our actions. Mistakes happen - we own them, learn from them, and move forward together.
Relentless Innovation & Forward Motion: We honor what built us while continuing to evolve, improve, and push our team, venue, and culture forward.
Guardians of the Guest Journey: Every interaction matters. From the first greeting to the final "see you next time," we focus on delivering exceptional hospitality and attention to detail.
Star Class: More than a phrase - it's our standard. We strive to be a premier entertainment destination known for excellence in service, culture, and guest experience.
Job Duties:
- Provide a memorable guest experience by interacting with the guests and providing prompt and courteous service throughout their visit
- Welcome guests upon their arrival and escort the guests to the table with menus
- Demonstrate menu knowledge and use the knowledge to enthusiastically make recommendations about menu items, entertainment options in the venue, future parties, etc.
- Anticipate guest's needs such as highchairs, additional chairs, etc.
- Partner with team members on ensuring the cleanliness standards are kept up
- Complete side work such as rolling silverware, replenishing condiments, cleaning menus, etc.
- Uphold local liquor and food handling laws
Job Types: Full-time, Part-time, Seasonal
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Star Lanes Polaris is an equal-opportunity employer. The company does not discriminate in its employment decisions against individuals on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, disability, age, marital status, family/parental status, income, political beliefs, or any other characteristic protected by federal, state or local law.
Star Lanes Polaris is more than just bowling — it’s a boutique entertainment experience. We blend high-end technology with plush amenities to create an upscale atmosphere that’s perfect for any occasion. Guests enjoy state-of-the-art bowling lanes, augmented reality darts, billiards, ping pong, a lively bar, HD projection, and LCD screens throughout the venue.
For private gatherings, Star Lanes offers flexible spaces including a modern conference room for up to 80 guests and a VIP party room for 200 guests, complete with private bowling lanes, in-house catering, and its own full bar. From corporate meetings and holiday parties to bachelor/bachelorette celebrations, rehearsal dinners, and graduations, we specialize in hosting unforgettable events.
Looking for something bigger? Our entire venue is available for full buyouts, accommodating up to 1,200 guests for a one-of-a-kind private experience.
Founded
2013
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Columbus, Ohio
Star Lanes Polaris is more than just bowling — it’s a boutique entertainment experience. We blend high-end technology with plush amenities to create an upscale atmosphere that’s perfect for any occasion. Guests enjoy state-of-the-art bowling lanes, augmented reality darts, billiards, ping pong, a lively bar, HD projection, and LCD screens throughout the venue.
For private gatherings, Star Lanes offers flexible spaces including a modern conference room for up to 80 guests and a VIP party room for 200 guests, complete with private bowling lanes, in-house catering, and its own full bar. From corporate meetings and holiday parties to bachelor/bachelorette celebrations, rehearsal dinners, and graduations, we specialize in hosting unforgettable events.
Looking for something bigger? Our entire venue is available for full buyouts, accommodating up to 1,200 guests for a one-of-a-kind private experience.
Founded
2013
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Columbus, Ohio
