Host/Hostess
Boost your chances before you apply.
HRI Hospitality
New Orleans, LA, US
Summary
The Host/Hostess is responsible for creating a welcoming first impression by managing guest seating, waitlists, and flow. They also communicate effectively with servers and maintain the organization of the host stand and entrance area.
Job Description
67 rooms
Amenities: unique on-site food and beverage operations, rooftop pool, fitness center, valet parking.
A boutique luxury hotel in New Orleans’ Warehouse District, just steps from Magazine Street, Maison Métier is surrounded by galleries, boutiques, and top dining, and only minutes from the French Quarter and National WWII Museum. Blending old-world charm with modern elegance, the property offers an intimate, high-touch hospitality experience—ideal for professionals who thrive on personalized service in a nimble, design-forward environment.
Salon Salon is where moody intrigue meets chic classique. A spirited sanctuary for thoughtful cocktails, natural wines, local beers and French-inflected fare. Secreted within Maison Métier, Salon Salon is a salon bedecked with books, eccentric curiosities and magnificence small and large. Inspired by romance, rebellion and enlivened with easy elegance, everyone is welcome — long, leisurely nights encouraged. Lounge, imbibe, and indulge at Salon Salon.
The Host/Hostess is responsible for creating a warm and welcoming first impression for guests. This role manages seating, waitlists, guest flow, and communication with servers to ensure an efficient and enjoyable dining experience.
MINIMUM REQUIREMENTS
Education
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High school diploma or equivalent preferred.
Experience
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Previous restaurant or hospitality experience preferred.
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Customer service experience strongly preferred.
Skills and Knowledge
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Excellent customer service and communication skills.
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Ability to multitask and remain calm in a fast-paced environment.
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Strong organizational and guest-flow management abilities.
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Professional appearance and friendly demeanor.
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Basic knowledge of reservation systems and POS platforms preferred.
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Ability to stand and walk for extended periods.
Job Duties and Responsibilities
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Greet guests warmly and create a positive first impression.
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Manage reservations, waitlists, and seating charts to maximize service flow.
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Escort guests to tables and communicate server sections effectively.
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Answer phones, take messages, and provide basic restaurant information.
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Maintain cleanliness and organization of the host stand and entrance area.
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Assist with menus, to-go orders, and guest requests as needed.
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Monitor dining room activity and communicate with servers and management.
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Follow company policies, safety standards, and service procedures.
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Perform additional duties as assigned by management.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
Exceptional hospitality begins with exceptional relationships.
HRI Hospitality is a fully integrated owner, operator, and developer of premium hotels, dedicated to creating long-term value for owners, memorable guest experiences, and rewarding careers for our associates. Through HRI Lodging and our integrated hospitality platform, we combine investment expertise, operational excellence, and strategic leadership to maximize the performance and long-term value of every asset we serve.
What sets HRI apart is our disciplined approach to investment and growth. We thoughtfully select high-growth markets, partnering with owners to maximize long-term asset value while developing and operating hotels that reflect the unique character of their destination.
Our success is built on trusted relationships—with owners, the world's leading hotel brands, and our associates. We proudly partner with Hilton, Marriott, Hyatt, IHG, and other leading brands, aligning the interests of ownership, brand partners, and hotel teams to create long-term success.
Our diverse portfolio includes luxury, lifestyle, boutique, independent, and branded hotels in some of America's most dynamic markets. Backed by expertise in operations, revenue management, sales and marketing, food and beverage, finance, development, and comprehensive hospitality expertise, we deliver fully integrated hospitality solutions tailored to each property's unique goals.
Above all, HRI is a people-first organization. We believe exceptional hotels are built through exceptional people, trusted partnerships, and a commitment to creating lasting value—for our owners, our associates, our guests, and the communities we serve.
Founded
1982
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
New Orleans, LA
Exceptional hospitality begins with exceptional relationships.
HRI Hospitality is a fully integrated owner, operator, and developer of premium hotels, dedicated to creating long-term value for owners, memorable guest experiences, and rewarding careers for our associates. Through HRI Lodging and our integrated hospitality platform, we combine investment expertise, operational excellence, and strategic leadership to maximize the performance and long-term value of every asset we serve.
What sets HRI apart is our disciplined approach to investment and growth. We thoughtfully select high-growth markets, partnering with owners to maximize long-term asset value while developing and operating hotels that reflect the unique character of their destination.
Our success is built on trusted relationships—with owners, the world's leading hotel brands, and our associates. We proudly partner with Hilton, Marriott, Hyatt, IHG, and other leading brands, aligning the interests of ownership, brand partners, and hotel teams to create long-term success.
Our diverse portfolio includes luxury, lifestyle, boutique, independent, and branded hotels in some of America's most dynamic markets. Backed by expertise in operations, revenue management, sales and marketing, food and beverage, finance, development, and comprehensive hospitality expertise, we deliver fully integrated hospitality solutions tailored to each property's unique goals.
Above all, HRI is a people-first organization. We believe exceptional hotels are built through exceptional people, trusted partnerships, and a commitment to creating lasting value—for our owners, our associates, our guests, and the communities we serve.
Founded
1982
Company size
1,001-5,000 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
New Orleans, LA