$12–15/hr
36d ago
Host/Hostess
Boost your chances before you apply.
Perkins Restaurant & Bakery - JLC Companies
Sartell, MN, US
Summary
The host is responsible for greeting and seating guests, managing the waitlist, and ensuring a positive dining experience. They also assist servers with tasks such as bussing tables, processing to-go orders, and maintaining the cleanliness of the dining and lobby areas.
Job Description
Benefits:
- Opportunity for advancement
- Employee discounts
- Flexible schedule
- Free food & snacks
POSITION ACTIVITIES AND TASKS
- Host Activities and Guest Interaction
- Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
- Opens the door as guests enter and leave the building.
- Uses greeting, seating and waiting list procedures. Seats guests in a friendly and timely manner in person or on telephone.
- Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
- Completes wait sheets
- Greet and Seat – Welcome new Guests as they arrive and show them to their seats. Make a friendly first impression. Describe features, soup of the day, etc.
- Take Cash – Check out Guests at the register. Ask Guests, “How was your meal and service?” Thank Guests and invite them to return.
- Hospitality – Move through the dining room regularly and ensure Guests have all items needed. Be attentive – make Guests feel special.
- Sell Bakery – Offer specific suggestions for take-out bakery items. Efficiently package to-go orders.
- Clean – Ensure that the cashier area, bakery cases and displays, lobby area, entryway and Guest restrooms and dining room stay clean throughout the shift.
- Ensures menus are clean
Assist Crew Members
- Processes To-Go orders
- Maintains guests’ needs throughout their dining experience by assisting servers with pre bussing procedures
- Sweeps floor around tables to assist servers were needed
- Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
- Provides assistance to all servers and bus persons in order to execute service standards.
- Ensures 100% guest satisfaction on every visit.
- Communicates with Manager on Duty and coworkers regarding product/service deficiencies, equipment, safety problems. Etc.
- Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS
- Extensive standing and walking for up to 8 hours
- Must be able to see at a distance (20) feet, at close range (12 inches), distinguish between shapes and utilize peripheral vision to avoid hazards.
- Must be able to communicate clearly
- Exposure to heat, steam, smoke, cold
- Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.
- Must have high level of mobility/flexibility in space provided
- Must have time management skills
- Must be able to read, write and perform addition/subtraction calculations
- Must be able to control and utilize fingers to write, slice chop and operate equipment.
- Must be able to fit through openings 30” wide
- Must be able to work irregular hours under heavy pressure/stress during busy times
- Bending, reaching, walking
- Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
- Lifting up to 50 pounds
- Exposure to dish and cleaning chemicals
