Host/Hostess
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COMMONWEALTH LODGING MANAGEMENT LLC
Oxford, MS, US
Summary
The host/hostess is responsible for greeting and seating guests while maintaining the cleanliness and organization of the restaurant. They also manage reservations and assist in monitoring guest needs to ensure high satisfaction.
Job Description
Job DetailsJob Location: Courtyard by Marriott Oxford, MS - Oxford, MS 38655Salary Range: $12.00 - $12.00 HourlyPOSITION OVERVIEW: The Position involves high Guest Contact and presents the first point of contact
to our guests in the restaurant. Courteously greet and escort guests to tables and assist in seating,
ensuring hotel standards of service. Assist in preparing the restaurant for service and maintaining the
cleanliness of the room at all times. Take reservations and maintain reservation book. Assist in
monitoring the guests needs and all phases of the operation. Work to resolve guest challenges, ensuring
guest satisfaction.
EDUCATION & EXPERIENCE:
• Computer skills required. Familiarity with Microsoft Office preferred. Experience with food
& beverage (POS) Point of Sale System is preferred.
• Previous cash handling experience is preferred.
• Prefer 1-year experience in similar position/customer service working with the general
public.
QualificationsQUALIFICATIONS:
• Good understanding of the English language.
• Good communication skills both written and verbal.
• Exert physical effort in lifting/transporting at least 25 pounds.
• Push/pull carts and other equipment up to 100 pounds.
• Endure various physical movements throughout the work areas.
• Work environment –Restaurant, Kitchen/Stewarding service areas. Job involves working under
variable temperature conditions and noise levels, in both outdoor and indoor settings
• Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing
and have the ability to work a varied schedule that includes nights, weekends and holidays.
• Provide excellent customer service and maintain a professional demeanor.
• Ability to suggestively sell
Commonwealth Lodging is a mid-Atlantic based hospitality management and consulting firm. The company has significant experience in the management of nationally franchised hotel assets with a strong background in hotel operations, franchise relations, development, and hotel finance.
The Commonwealth Lodging executive team draws on experience as successful owners and operators to deliver solutions and results. We approach both management and consulting engagements from the perspective of experienced owners who are conscientious about taking care of the guests, growing returns, and asset values.
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Virginia Beach, VA
Commonwealth Lodging is a mid-Atlantic based hospitality management and consulting firm. The company has significant experience in the management of nationally franchised hotel assets with a strong background in hotel operations, franchise relations, development, and hotel finance.
The Commonwealth Lodging executive team draws on experience as successful owners and operators to deliver solutions and results. We approach both management and consulting engagements from the perspective of experienced owners who are conscientious about taking care of the guests, growing returns, and asset values.
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Virginia Beach, VA