Host/Hostess
Boost your chances before you apply.
Plate Restaurant Group
Leawood, KS, US
Summary
The Host/Hostess is responsible for greeting guests, managing seating arrangements via Open Table, and handling reservations. They ensure the cleanliness of the host area and provide professional support to servers and management to maintain high service standards.
Job Description
If you have a great attitude and are comfortable in a fast-paced environment, you're perfect for this role! Our Leawood Location is Hiring.
Here is an example of such work description:
*Relate with guests when they arrive and when they are leaving
*Thank guests for their patronage when they are leaving
*Communicate with guests while they wait for their drink and food order
*Ensure complete and consistent cleanliness of the host area
*Be available to answer calls and to greet guests
*Provide assistance to servers
*Supervise Open Table efficiently and oversee clients seating arrangements
*Handle clients amicably and with understanding whether they have reservation or not
*Make great and impressive first impression on clients
*Schedule reservation for guests both in person and over the phone
*Communicate with supervisors or management on any issue related to customers
*Handle all cases related to guest courteously and professionally
*Maintain diplomacy while relating with clients.
*Working experience in related fields, like hospitality industry or hotel, is added advantage
*Possess IT skills in MS excel and MS Word
*Possess top-notch communication skills in the local language, both in written and verbal forms
*Ability to properly maintain inventory
*Possess competence at filling all guests' supplies
*Ability to manage complaints tendered by clients
*Ability to relate well with other members of staff towards excellent service delivery to clients
*Ability to maintain consistent cleanliness of the dining room serving stations
*Ability to answer telephone calls in the most diplomatic and soothing manner
*Possess excellent knowledge of room, restaurant and bars services
*Ability to address all issues related to guest's service.
Job Types:
Part-time
Hourly: Up to $18.00 per hour (depending on experience)
Benefits:
Full Time:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Physical setting:
Fine dining restaurant
Upscale casual restaurant
Shift:
8 hour shift
Day shift
Night shift
Weekly day range:
Some Weekend availability
Ability to commute/relocate:
Leawood, KS Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 2 years (Preferred)
Work Location: One location
At Plate Restaurant Group, our foundation is built upon a profound dedication to our guests. As the parent company overseeing Plate Italiano Moderno, Plate Pizzeria and BOCCONE brands, we understand that every decision we make is driven by the desire to provide exceptional dining experiences.
Joining our team means becoming an integral part of our commitment to excellence. We foster a supportive and collaborative environment where creativity thrives and every individual is valued. Whether you're a chef, server, manager, or part of our administrative team, your contributions play a vital role in shaping the guest experience across our establishments.
At Plate Restaurant Group, we believe in continuous growth and development for all members of our team. We provide opportunities for learning and advancement, ensuring that you have the tools and support you need to reach your full potential.
Together, we work towards a common goal: to create memorable moments and foster connections that extend beyond the plate. If you're seeking a rewarding career in an environment where passion and dedication are celebrated, we invite you to join us at Plate Restaurant Group. Let's embark on this journey together, creating extraordinary experiences for our guests every step of the way.
Founded
2020
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Kansas City, Missouri
At Plate Restaurant Group, our foundation is built upon a profound dedication to our guests. As the parent company overseeing Plate Italiano Moderno, Plate Pizzeria and BOCCONE brands, we understand that every decision we make is driven by the desire to provide exceptional dining experiences.
Joining our team means becoming an integral part of our commitment to excellence. We foster a supportive and collaborative environment where creativity thrives and every individual is valued. Whether you're a chef, server, manager, or part of our administrative team, your contributions play a vital role in shaping the guest experience across our establishments.
At Plate Restaurant Group, we believe in continuous growth and development for all members of our team. We provide opportunities for learning and advancement, ensuring that you have the tools and support you need to reach your full potential.
Together, we work towards a common goal: to create memorable moments and foster connections that extend beyond the plate. If you're seeking a rewarding career in an environment where passion and dedication are celebrated, we invite you to join us at Plate Restaurant Group. Let's embark on this journey together, creating extraordinary experiences for our guests every step of the way.
Founded
2020
Company size
51-200 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Kansas City, Missouri