Host(ess) Sports Bar - Part Time
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Hollywood Casino at Penn National Race Course
Grantville, PA, US
Summary
Greet and seat guests according to rotation procedures while managing reservations and telephone inquiries. Coordinate with servers and bar staff to ensure efficient operations and resolve guest complaints courteously.
Job Description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
- Greet guests with a warm verbal greeting and eye contact.
- Maintain communication with servers and inform them when a table in their section has been seated.
- Responsible for answering telephones and taking reservations if necessary.
- Verify reservation, if required, before seating guests.
- Advise guests of waiting time and recommend beverage outlets.
- Responsible for seating guests according to established rotation procedure and explaining daily features.
- Handle any guest complaints and resolve them quickly and courteously.
- Keep work area neat and clean in accordance with all PA Department of Health standards.
- Participate as a team member with all servers, barbacks, and any other casino personnel to ensure efficient operations.
- We will provide any necessary training for this position.
BRING US YOUR BEST.
- Must have the ability to read, write, and speak English.
- Must have the ability to read and interpret documents, such as safety rules.
- Must have the ability to solve practical problems and deal with a variety of situations.
- Basic computer knowledge; ability to operate a POS system.
- Must be able to obtain RAMP certification.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY
$13.00 per hour
We have the largest and most diverse gaming footprint in North America. With 42 casinos and racetracks across 19 states, a robust online gaming and sports betting presence and exciting sports media, we’re leading the industry — and pushing it toward the future. Every one of our strategic partnerships helps fuel our community’s growth, their love of gaming — and our continued success as the most innovative omni-channel provider of entertainment experiences.
Company size
10,001+ employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Wyomissing, Pennsylvania
We have the largest and most diverse gaming footprint in North America. With 42 casinos and racetracks across 19 states, a robust online gaming and sports betting presence and exciting sports media, we’re leading the industry — and pushing it toward the future. Every one of our strategic partnerships helps fuel our community’s growth, their love of gaming — and our continued success as the most innovative omni-channel provider of entertainment experiences.
Company size
10,001+ employees
Industry
Gambling Facilities and Casinos
Org type
Public Company
Headquarters
Wyomissing, Pennsylvania