Hostess
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Island Country Club Inc
Marco Island, FL, US
Summary
The hostess is responsible for greeting members and their guests, guiding them to their tables, and providing necessary assistance throughout their dining experience. They must also maintain the cleanliness of the dining area and ensure all place settings meet company standards.
Job Description
Description
- Welcome and acknowledge all members according to company standards.
- • Communicate using clear and professional language, and answer telephones using appropriate etiquette.
- • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
- • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work condiOons to manager; and complete safety training and cerOficaOons.
- • Ensure adherence to quality expectaOons and standards.
- • Stand, sit, or walk for an extended period of Ome.
- • Move, liO, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance. • Perform other reasonable job duties as requested by Manager/Director.
Requirements
Greet members and their guests and guide them through the dining rooms and provide any needed assistance. Place clean/current menu in front of member and pull out chairs, provide pillow if needed. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well-being of members .
High school degree required
