Host To Go Specialist
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RREMC Restaurants, LLC
Nashua, NH, US
Summary
The Host/To-Go Specialist manages guest flow, reservations, and the waitlist while providing a welcoming environment. They are also responsible for accurately preparing and packaging takeout orders and coordinating with kitchen and service staff.
Job Description
About the Role
As a Host / To‑Go Specialist, you will be the first and last point of contact for our guests—whether they’re dining in or picking up an order. This role combines hosting, takeout support, and customer service to ensure guests have a positive and seamless experience.
Key Responsibilities
- Welcome and seat guests with a warm, friendly attitude
- Manage the waitlist, reservations, and guest flow efficiently
- Prepare and package takeout orders accurately and promptly
- Ensure all to‑go items, utensils, and sauces are included
- Handle phone calls and assist guests with questions or orders
- Maintain a clean, organized host stand and pickup area
- Communicate with servers, kitchen staff, and managers to ensure smooth service
- Provide excellent customer service during busy periods
Qualifications
- Friendly, professional, and customer‑service oriented
- Strong communication and multitasking skills
- Ability to stay organized in a fast‑paced environment
- Comfortable using POS systems and taking phone orders (training provided)
- Reliable, punctual, and team‑focused
- Previous host, cashier, or customer service experience is a plus — but not required
What We Offer
- Competitive hourly pay + tip opportunities (if applicable)
- Flexible scheduling for full‑time or part‑time availability
- Opportunities for growth into server or leadership roles
- Employee meals or discounts (if offered)
- Supportive, team‑oriented work environment
Schedule
- Day, evening, and weekend shifts available
- Full‑time or part‑time
- Consistent weekly hours
RREMC is a leading multi-brand restaurant operator and one of the largest franchisees of Denny's in the United States. With a growing footprint across multiple states, we are committed to delivering operational excellence, strong financial performance, and an exceptional guest experience at every location we serve.
In addition to our extensive Denny’s portfolio, RREMC proudly operates franchise locations for Keke's Breakfast Cafe and Hurricane's Wings, expanding our reach across both family dining and fast-casual segments.
At the core of RREMC is a deep-rooted belief in hospitality. We are driven to provide every guest with a welcoming, high-quality dining experience while honoring the rich tradition of America’s iconic diner culture. Our teams are empowered to create memorable moments through genuine service, operational consistency, and a passion for people.
We invest heavily in our people, developing strong leaders at every level of the organization and fostering a culture built on accountability, growth, and teamwork. As we continue to expand, our focus remains on building great restaurants, supporting our communities, and delivering results for our partners and stakeholders.
Founded
2002
Company size
1,001-5,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
West Palm Beach, FL
RREMC is a leading multi-brand restaurant operator and one of the largest franchisees of Denny's in the United States. With a growing footprint across multiple states, we are committed to delivering operational excellence, strong financial performance, and an exceptional guest experience at every location we serve.
In addition to our extensive Denny’s portfolio, RREMC proudly operates franchise locations for Keke's Breakfast Cafe and Hurricane's Wings, expanding our reach across both family dining and fast-casual segments.
At the core of RREMC is a deep-rooted belief in hospitality. We are driven to provide every guest with a welcoming, high-quality dining experience while honoring the rich tradition of America’s iconic diner culture. Our teams are empowered to create memorable moments through genuine service, operational consistency, and a passion for people.
We invest heavily in our people, developing strong leaders at every level of the organization and fostering a culture built on accountability, growth, and teamwork. As we continue to expand, our focus remains on building great restaurants, supporting our communities, and delivering results for our partners and stakeholders.
Founded
2002
Company size
1,001-5,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
West Palm Beach, FL
