Host - PT
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FOX BROTHERS BBQ
GA
Summary
The host is responsible for greeting guests, managing table rotations, and ensuring efficient seating in a clean and organized environment. They also serve as the first point of contact for guest inquiries and escalate any issues to management as needed.
Job Description
Job Details: Job Location: Fox Brookhaven LLC - Brookhaven, GA, Position Type: Part Time, Salary Range: Undisclosed, Fox Brothers B.B.Q. L.L.C. prides itself in offering the absolute best B.B.Q. possible. Furthermore, we take to heart our loyal customers by providing them with an experience that cannot be compared with any other company. Everyone who walks through our doors is both family and friend.
Job Description
Fox Bros BBQ hostess/host is the first line to our guest. As a hostess/host must cheerfully greet our guests and sit them in a prompt and efficient manner. It is also their responsibility to keep an organized rotation of tables, provide silverware and always know where the next table will be sat. Most guests are happy and excited to be here, however, if there is a case where a guest is frustrated or showing signs of anger it is the host’s job to retrieve a manager immediately.
Responsibilities
Maintain a clean and organized work space
Arrive to work on time, in uniform, ready to work
Change and keep menu board up to date
Great each guest with a smile and warm greeting
Get information for table in a quick and meticulous way
Seat guest in most efficient manner
Make sure silverware goes to the table clean
Keep and organized rotation
Communicate with bussers and managers to insure quick table turns
Always lead guests to their tables and place menus in front of them after they are seated
Give realistic quotes for wait times
Be efficient at all 3 host positions
Give a guest a salutation when leaving (never say good bye)
Qualifications:
High School Diploma or GED. Some college is preferred but not necessary.
Have proper phone etiquette
Restaurant knowledge
Skills/Aptitude
Smile
Able to work under stressful situations without showing it
Stay organized
Able to communicate with others