Host / Hostess - Breakfast
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Thrive Restaurant Group
Great Bend, KS, US
Summary
The Host is responsible for warmly greeting guests and managing the seating flow for both Applebee's and IHOP dining areas. They ensure a seamless guest experience from arrival to departure while supporting other front-of-house team members.
Job Description
Thrive Restaurant Group is a family-owned restaurant company that’s been serving communities for over 50 years, and we’re looking for the next member of our family. As we open our innovative dual-branded Applebee’s / IHOP restaurant, we’re building a team that’s passionate about hospitality, teamwork, and creating memorable experiences for every guest - morning, noon, and night.
We are committed to making a difference in the lives of the people we serve and the communities where we live. If you enjoy working in a fun, family-oriented atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.
Host / Hostess - Breakfast Shift
Hours of Operation:
Sun - Thursday: 7am-10pm
Friday - Saturday: 7am - 12am
Our Purpose
To make a difference by loving people with a warm welcome and genuine hospitality. As a Host, you'll be the first and last impression for every guest visiting our dual-branded Applebee's/IHOP restaurant. You'll help create a seamless guest experience by welcoming guests, managing seating for both dining concepts, and ensuring every guest feels valued from arrival to departure.
Essential Responsibilities
- Warmly greet guests as they arrive and thank them as they leave the restaurant (40%).
- Assist guests with seating while accommodating special requests and accessibility needs, including highchairs, booster seats, and mobility accommodations (35%).
- Manage wait lists, seating assignments, and guest flow across both Applebee's and IHOP dining areas to maximize efficiency and guest satisfaction (10%).
- Support servers and other front-of-house team members to ensure an exceptional guest experience (5%).
- Maintain a clean, organized host stand and complete assigned cleaning duties throughout the shift (5%).
- Invite guests to return and thank them for choosing our restaurant (5%).
Qualifications
- A genuine desire to care for others while growing and learning.
- Positive attitude with a passion for hospitality.
- Excellent verbal communication and guest service skills.
- Reading and basic writing skills.
- Ability to remain mobile throughout the entire shift.
- Ability to transport and carry items, such as highchairs or booster seats, weighing up to 15 pounds multiple times during a shift.
- Ability to maintain cleanliness by wiping tables, booths, chairs, and picking up debris throughout the restaurant.
- Flexibility to support guest needs across both the Applebee's and IHOP dining experiences.
Physical Requirements
This position requires regular physical activity throughout each shift. Team members must be able to:
- Move throughout the restaurant and communicate effectively with guests and team members.
- Frequently handle and grasp items weighing up to 5 pounds.
- Occasionally lift and/or move items weighing up to 25 pounds.
- Bend, stoop, reach, and stand for extended periods.
- Maintain adequate vision to assess cleanliness throughout the restaurant and operate touchscreen systems.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Compensation
This position is paid at the applicable tip-credit minimum wage, plus tips where permitted by law. Total earnings will vary based on business levels, shift availability, and tips received.
Thrive Restaurant Group is an Equal Opportunity Employer.
Tennessee locations participate in E-Verify as required by state law.
At Thrive, we invite you to make a difference by being your best self. We’re a flourishing team of difference makers in more than 190 restaurants across these thriving brands.
Applebee’s / HomeGrown Kitchen / Carlos O’Kelly’s / Modern Market / Qdoba
We Believe
We believe that everybody matters, wants to make a difference, and that the experience of work can enrich people and contribute to their flourishing in life. That belief is embodied in our invitation and lived out in our values and mindsets.
Mindsets
Standards and policy manuals are great for teaching and learning how systems and processes are supposed to work, but fall short in many areas of human care. That’s why we have shared Mindsets that give us the freedom and responsibility to lead and create desirable experiences in every interaction we have. Our Mindsets are: Focus on the Guest Experience, Create Advocates, Master the Fundamentals, and People are our Legacy. Using these mindsets helps us embrace, adapt and inform our decision making so we can deliver the highest level of care and hospitality to each other and our guests.
Founded
1975
Company size
5,001-10,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Wichita, KS
At Thrive, we invite you to make a difference by being your best self. We’re a flourishing team of difference makers in more than 190 restaurants across these thriving brands.
Applebee’s / HomeGrown Kitchen / Carlos O’Kelly’s / Modern Market / Qdoba
We Believe
We believe that everybody matters, wants to make a difference, and that the experience of work can enrich people and contribute to their flourishing in life. That belief is embodied in our invitation and lived out in our values and mindsets.
Mindsets
Standards and policy manuals are great for teaching and learning how systems and processes are supposed to work, but fall short in many areas of human care. That’s why we have shared Mindsets that give us the freedom and responsibility to lead and create desirable experiences in every interaction we have. Our Mindsets are: Focus on the Guest Experience, Create Advocates, Master the Fundamentals, and People are our Legacy. Using these mindsets helps us embrace, adapt and inform our decision making so we can deliver the highest level of care and hospitality to each other and our guests.
Founded
1975
Company size
5,001-10,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Wichita, KS