Host
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Pinstripes
Washington, DC, US
Summary
The host is responsible for providing memorable guest service, managing reservations, and seating guests efficiently. They also work as part of a cohesive team to maintain a clean environment and assist with guest recommendations.
Job Description
Description
Here at Pinstripes, people are our greatest asset. We’re dedicated to maintaining a passionate and fun team culture that consistently delivers guests the most memorable and amazing dining and entertainment experience in the world. We are an all-scratch kitchen that prides ourselves on our fresh ingredients, seasonal menus, high food quality standards and exceptional service. You will tend to guests in a unique and upscale entertainment-dining venue offering a Bistro, Bowling, and Bocce.
Serving Italian/American cuisine out of our scratch kitchen, an extensive wine list, local craft beers, and thoughtful handcrafted cocktails. It is preferable to have previous restaurant experience, but it is not required. Our training program will set every team member up to be successful from the start.
What you'll be doing:
- Provides memorable guest service
- Accurately takes reservations over the phone and in person
- Able to answer questions about Pinstripes and the guest experience
- Check in guests and seat them appropriately
- Work together as a cohesive team with other team members to ensure that the restaurant is operated efficiently
- Offer suggestions and recommendations based on guest preferences
- Help personalize the experience
- Process payment
- Maintain a clean working environment
- Must have the ability to provide excellent customer service
- Ability to be on your feet for up to 6 hours
- Must always be neat in appearance and follow uniform and grooming guidelines
***Must be 18 years or older***
Benefits:
- Competitive hourly rate + tips
- Flexible working hours
- Opportunity for growth and development
- Team member discounts on food, beverages, and activities!
We look forward to hearing from you! For more information, check us out at pinstripes.com
We focus on an inclusive culture and celebrate everyone for who they are. We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.
#PNSTH
Pinstripes is an experiential dining and entertainment concept combining exceptional Italian-American cuisine with bowling, bocce, and private event banquet space for groups of 20 to 1,000. Founded in 2007, the company is headquartered in Chicago and currently operates eight locations across the US. To learn more, visit www.pinstripes.com.
Founded
2007
Company size
1,001-5,000 employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Northbrook, IL
Pinstripes is an experiential dining and entertainment concept combining exceptional Italian-American cuisine with bowling, bocce, and private event banquet space for groups of 20 to 1,000. Founded in 2007, the company is headquartered in Chicago and currently operates eight locations across the US. To learn more, visit www.pinstripes.com.
Founded
2007
Company size
1,001-5,000 employees
Industry
Hospitality and Tourism
Org type
Privately Held
Headquarters
Northbrook, IL