Host

Job Details: Job Location: Max Burger, West Hartford - WEST HARTFORD, CT, Salary Range: $16.94 - $16.94Hourly, Job Category: Restaurant - Food Service, HOST – MAX BURGER, WEST HARTFORD, CT

Join the Max Hospitality Team!

Max Burger, located in the heart of West Hartford, CT, is seeking an enthusiastic and friendly Host with open availability to join our dynamic team. If you’re passionate about providing outstanding guest service and enjoy creating a welcoming atmosphere in a lively, fast-paced environment, we want to meet you!

Max Hospitality is committed to delivering an exceptional dining experience, offering high-quality food, creative menus, and outstanding service. We are looking for individuals who are passionate about hospitality and eager to contribute to the success of our growing restaurant group.

Max Burger is known for its gourmet burgers, hand-cut fries, boozy milkshakes, and casual, fun atmosphere. With a focus on bold flavors and playful menu items, Max Burger attracts a diverse crowd of regulars, families, and food lovers. The ideal candidate will have a warm, engaging personality and a strong commitment to guest service and teamwork.

Benefits:

Competitive Pay

Employee Discount on Meals

Flexible Scheduling

Opportunities for Growth and Advancement

401(k) with matching up to 4%

Health, Dental, and Vision Insurance

Paid Time Off & Paid Sick Time

Referral Program

Life, Accident, Critical Illness, & Pet Insurance

Career Development within the Max Hospitality Group

Responsibilities:

Greet and welcome guests as they arrive, creating a warm and inviting atmosphere

Manage dining room reservations and coordinate seating to ensure smooth service flow

Assist with to-go orders, ensuring accuracy and timely execution

Provide special services for diners celebrating special occasions

Maintain cleanliness and organization in the front-of-house area

Collaborate with the team to ensure timely seating and delivery of excellent guest experiences

Assist with event coordination and special requests as directed by management

Contribute to the overall positive environment of the restaurant by working well with the team and providing excellent service

Support the team with additional tasks as needed, including assisting with training and guest requests

Qualifications: What We’re Looking For:

Experience:

Prior experience as a Host or in a guest-facing role is preferred

Familiarity with reservation systems such as OpenTable is a plus

Experience working in a high-energy, casual dining environment is a plus

Skills & Qualities:

Strong communication skills with a polished phone manner

Friendly, engaging, and professional personality

Ability to multitask and stay organized in a busy, fast-paced environment

A positive outlook and team-player attitude

Strong problem-solving skills and the ability to manage guest concerns with professionalism

Ability to maintain a clean and organized work environment while providing excellent service

Diversity Creates a Healthy Atmosphere:
Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

Applicants with criminal backgrounds are encouraged to apply.