Host, Climate Pledge Arena
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Delaware North
Seattle, WA, US
Summary
The Host is responsible for welcoming guests, managing the host station, and creating seating charts based on floor plans. They also ensure dining areas are clean and address guest satisfaction throughout their visit.
Job Description
Overview
Delaware North Sportservice is hiring part-time Hosts to join our team at Climate Pledge Arena in Seattle, Washington. As a Host, you will be responsible for welcoming guests and managing the host station.
If you thrive on excitement and want your workday to fly by, apply now to join the game day action.
Additional Details
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
Unit Description
Delaware North manages food and beverage services at Climate Pledge Arena, home of the NHL’s Seattle Kraken, WNBA’s Seattle Storm, and premier live music and entertainment. The 740,000-square-foot, renewable energy-powered building is the first net zero-certified arena in the world! Delaware North’s Climate Collective offers the most locally focused, sustainable menu in the sports and entertainment industry.
Responsibilities
- Review floor plan and reservation book daily to create seating charts
- Seat guests and maintain control of wait times
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
- Answer restaurant telephone line during assigned hours of operation
Qualifications
- Prior experience in a guest service environment preferred
- Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously
- Ability to effectively communicate with guests and team members
Physical Requirements
- Ability to remain on feet for entire length of shift
- Ability to maneuver between tables and around corners
- Ability to lift and carry up to 35 pounds
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY
Delaware North is a global leader in the hospitality and entertainment industry. The company annually serves more than a half-billion guests across three continents, including at high-profile sports venues, airports, national and state parks, restaurants, resorts, hotels and casinos. Building on more than a century of enduring partnerships and a commitment to local communities and sustainability, Delaware North’s vision is to delight guests by creating the world’s best experiences today while reimagining tomorrow.
Company size
10,001+ employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Buffalo, NY