Host - Besos y Abrazos
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Kansas City Power & Light District
Kansas City, MO, US
Summary
The host is responsible for greeting guests, managing reservations, and coordinating seating arrangements to ensure a positive experience. They also assist with maintaining the waitlist and occasionally bussing tables to support efficient service.
Job Description
Where vibrant atmosphere meets bold, Latin-inspired flavors and premium nightlife. Experience boldly crafted cocktails, with an expansive collection of mezcal and tequilas, innovative Latin cuisine, dynamic DJs and high energy vibes designed to make every visit a celebration. The lively energy at Besos y Abrazos spills onto the patio and out into the KC Live! Block continuing the party well into the night.
Host Responsibilities include, but are not limited to:
- Answers the phones and taking messages/reservations.
- Maintaining an accurate wait when necessary.
- Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
- Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
- Communicate effectively with all guests.
- Communicate problems to management immediately.
- Coordinate seating arrangements to provide fast and courteous service to guests.
- Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
- Anticipate needs of scheduled special parties.
Host Qualifications
- At least one year of experience with customer service and/or hosting.
- Must speak fluent English, other languages preferred.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
- Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
- Must be able to read, review and understand seating charts.
- Basic mathematical skills are used frequently.
- May be required to work nights, weekends, and/or holidays.
The Host position requires the ability to perform the following:
- Strong ability to provide attention to detail.
- Carrying or lifting items weighing up to 50 pounds.
- Handling objects (including food and utensils), products, speaking over and operating phones.
- Standing, bending, stooping, and kneeling.
- Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.
The Kansas City Power & Light District is a vibrant nine-block neighborhood in the heart of downtown Kansas City that welcomes more than 9 million visitors each year. The combination of entertainment, shopping, nightlife, lifestyle amenities, event spaces and residential with the District’s imaginative and innovative design has created an intriguing 24/7 neighborhood.
The District links together the renovated Bartle Hall Convention Center, T-Mobile Center, offices, hotels, entertainment, cultural destinations and residential developments. Signature events include Miller Lite Hot Country Nights, Cornucopia: KC's Ultimate Fall Fest, NYE Live!, KC Beer Fest, CarnEVIL: Halloween, Oktoberfest Live! and more. The residential properties are managed by Cordish Living and include One Light, Two Light and Three Light (Opening 2023) Luxury Apartments.
The Power & Light District opened in 2008. It is owned and managed by The Cordish Companies, with over 1,000 employees based locally in Kansas City in a variety of fields including but not limited to: food and beverage, hospitality, entertainment, multifamily housing, coworking, marketing, accounting, operations, landscaping and more. For career opportunities, visit www.powerandlightdistrict.com/careers
Company size
1,001-5,000 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
Kansas City, Missouri
The Kansas City Power & Light District is a vibrant nine-block neighborhood in the heart of downtown Kansas City that welcomes more than 9 million visitors each year. The combination of entertainment, shopping, nightlife, lifestyle amenities, event spaces and residential with the District’s imaginative and innovative design has created an intriguing 24/7 neighborhood.
The District links together the renovated Bartle Hall Convention Center, T-Mobile Center, offices, hotels, entertainment, cultural destinations and residential developments. Signature events include Miller Lite Hot Country Nights, Cornucopia: KC's Ultimate Fall Fest, NYE Live!, KC Beer Fest, CarnEVIL: Halloween, Oktoberfest Live! and more. The residential properties are managed by Cordish Living and include One Light, Two Light and Three Light (Opening 2023) Luxury Apartments.
The Power & Light District opened in 2008. It is owned and managed by The Cordish Companies, with over 1,000 employees based locally in Kansas City in a variety of fields including but not limited to: food and beverage, hospitality, entertainment, multifamily housing, coworking, marketing, accounting, operations, landscaping and more. For career opportunities, visit www.powerandlightdistrict.com/careers
Company size
1,001-5,000 employees
Industry
Entertainment Providers
Org type
Privately Held
Headquarters
Kansas City, Missouri