Host
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The Feinstein Group
FL
Summary
The Host is responsible for warmly greeting guests, managing reservations, and overseeing seating arrangements to ensure a smooth dining flow. They also act as the primary liaison between guests and staff while maintaining the cleanliness of the reception area.
Job Description
Position Overview: We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.
Key Responsibilities:
- Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
- Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
- Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
- Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
- Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.
Qualifications:
- Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
- Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
- Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
- Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
- Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.
Complete our short application today!
The Feinstein Group is a family owned and privately held restaurant company founded in 2014 by Christina and Zachary Feinstein. The Feinstein Group is one of the most well-respected restaurant groups in the Tampa-Bay Area including The Black Pearl, The Living Room on Main, and Sonder Social Club in Dunedin and their most recent adventure, The Living Room in Wiregrass, Wesley Chapel Florida. Zachary and Christina believe in creating one of a kind life experiences, one plate at a time in both in their personal and professional lives. Everything they create is from the freshest and finest ingredients.
We believe our company's #1 priority is our employees, so our employee's #1 priority can be our guests. We are striving to become the #1 Restaurant Management Company in the state of Florida. Opening new locations yearly. It's an exciting place to be.
Current brands:
The Black Pearl - www.theblackpearldunedin.com
The Living Room - www.thelivingroomonmain.com
Sonder Social Club - www.sondersocial.club
Founded
2014
Company size
201-500 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Dunedin, FL
The Feinstein Group is a family owned and privately held restaurant company founded in 2014 by Christina and Zachary Feinstein. The Feinstein Group is one of the most well-respected restaurant groups in the Tampa-Bay Area including The Black Pearl, The Living Room on Main, and Sonder Social Club in Dunedin and their most recent adventure, The Living Room in Wiregrass, Wesley Chapel Florida. Zachary and Christina believe in creating one of a kind life experiences, one plate at a time in both in their personal and professional lives. Everything they create is from the freshest and finest ingredients.
We believe our company's #1 priority is our employees, so our employee's #1 priority can be our guests. We are striving to become the #1 Restaurant Management Company in the state of Florida. Opening new locations yearly. It's an exciting place to be.
Current brands:
The Black Pearl - www.theblackpearldunedin.com
The Living Room - www.thelivingroomonmain.com
Sonder Social Club - www.sondersocial.club
Founded
2014
Company size
201-500 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Dunedin, FL