Host

Job Details: Job Location: Maxs Tavern - Springfield, MA, Salary Range: $15.00 - $15.00Hourly, Job Category: Restaurant - Food Service, HOST – MAX’S TAVERN & MAX’S SWING LOUNGE, SPRINGFIELD, MA

Join the Max Hospitality Team!

Max’s Tavern and Max’s Swing Lounge, both located inside the Basketball Hall of Fame in Springfield, MA, are seeking a friendly, energetic, and professional Host with open availability to join our team. If you’re passionate about delivering exceptional guest service in a dynamic, high-energy environment, we want to meet you!

Max Hospitality has been a regional leader in dining and service for over 30 years, known for high-quality cuisine, exceptional guest experiences, and thoughtful hospitality. We pride ourselves on offering a supportive environment where team members can learn, grow, and thrive.

Max’s Tavern offers elevated American fare in a relaxed, upscale-casual setting, while Max’s Swing Lounge provides a unique indoor golf experience with cutting-edge simulators, inventive cocktails, and lounge-style small plates. Together, these two concepts create a dynamic and welcoming environment for guests, and we’re looking for a Host who can be the face of our operations, ensuring a smooth and memorable dining experience for all.

Benefits:

Competitive Pay

Employee Discount on Meals

Flexible Scheduling

Opportunities for Growth and Advancement

401(k) with matching up to 4%

Health, Dental, and Vision Insurance

Paid Time Off & Paid Sick Time

Referral Program

Life, Accident, Critical Illness, & Pet Insurance

Career Development within the Max Hospitality Group

Responsibilities:

Greet and welcome guests upon arrival, ensuring they feel valued and comfortable

Manage dining room reservations and assist in arranging parties or special events

Provide special services for diners celebrating special occasions

Assist with to-go orders, ensuring accuracy, organization, and timely execution

Collaborate with the management team to ensure smooth service and assist with ad hoc tasks as needed

Maintain a clean and organized front-of-house environment, ensuring a professional and welcoming atmosphere for guests

Assist in coordinating guest seating arrangements and managing the flow of the dining room during busy times

Ensure all guests receive outstanding service from arrival to departure

Qualifications: What We’re Looking For

Experience:

Prior experience as a Host or in a guest-facing role in a fine-dining or upscale-casual restaurant is preferred

Experience with reservation systems like OpenTable is a plus

Experience coordinating special events or parties is a bonus

Skills & Qualities:

Strong communication skills with a polished phone manner

Friendly, welcoming, and professional demeanor

Ability to stay organized and manage time effectively in a fast-paced, high-energy environment

Ability to handle multiple tasks at once while maintaining a positive guest experience

Excellent team-player attitude with a passion for hospitality

Ability to work well under pressure and ensure guest satisfaction at all times

Diversity Creates a Healthy Atmosphere:
Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

Applicants with criminal backgrounds are encouraged to apply.