Host
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Another Broken Egg Cafe
Concord, NC, US
Summary
The Host is responsible for warmly greeting guests, managing reservations, and overseeing seating arrangements to ensure a smooth service flow. They also act as a liaison between guests and staff while maintaining the cleanliness of the reception area.
Job Description
Benefits:
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Training & development
Position Overview: We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.
Key Responsibilities:
- Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
- Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
- Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
- Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
- Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.
Qualifications:
- Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
- Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
- Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
- Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
- Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.
Complete our short application today!
Established in 1996, Another Broken Egg isn't your typical breakfast, brunch and lunch place. Our menu is second-to-none, loaded with fresh ingredients and creative recipes across a wide variety of breakfast classics, memorable brunch dishes and lunchtime favorites. And each location is designed to feel like a casual getaway with a generous side of family, friends and friendly service. Much of our success can be linked to our philosophy that "Nothing Short of Right is Right.†Each restaurant is managed by hands-on owners who believe that every detail is important to make the customer happy. So from the time you enter the front door to the time you leave the Cafe, you should feel like you're on a relaxing vacation and as comfortable as you would be in your own home.
Founded
1996
Company size
501-1,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Orlando, FL
Established in 1996, Another Broken Egg isn't your typical breakfast, brunch and lunch place. Our menu is second-to-none, loaded with fresh ingredients and creative recipes across a wide variety of breakfast classics, memorable brunch dishes and lunchtime favorites. And each location is designed to feel like a casual getaway with a generous side of family, friends and friendly service. Much of our success can be linked to our philosophy that "Nothing Short of Right is Right.†Each restaurant is managed by hands-on owners who believe that every detail is important to make the customer happy. So from the time you enter the front door to the time you leave the Cafe, you should feel like you're on a relaxing vacation and as comfortable as you would be in your own home.
Founded
1996
Company size
501-1,000 employees
Industry
Restaurants
Org type
Privately Held
Headquarters
Orlando, FL