Host
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Mystic Marriott Hotel & Spa
Groton, CT, US
Summary
The host is responsible for greeting and escorting guests to their tables while maintaining dining room standards. They also manage reservations and coordinate communication between shifts and management.
Job Description
Overview
Opportunity: Host
Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.
Your Growth Path
Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor
Your Focus
- Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
- Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
- Maintain proper set-up of the dining room.
- Assist as needed or requested with service.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Follow sustainability guidelines and practices related to HHM’s EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Your Background and Skills
- High school diploma or equivalent .
- Previous customer service experience preferred.
Work Environment and Context
- Work schedule varies and will include working on holidays and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.
What We Believe
People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It
About Us
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
Experience our Spa, Aquarium, Seaport, Museums & fine dining
Located in Groton, CT, the Mystic Marriott Hotel & Spa is the hub for corporate, group, conference and leisure travel in the Mystic,CT shore region. This destination is an architecturally stunning Connecticut hotel boasting 285 rooms and suites. Experience Mystic Seaport,Mystic Aquarium,golf,beaches & nearby Mohegan Sun & Foxwoods Casinos. Indulge in services offered at our on-site, enhanced Elizabeth Arden Red Door Spa. Enjoy our swimming pool and fitness center.
Dine at our award-winning, AAA 4 Diamond, Octagon Restaurant. Our location is convenient to New York City and Boston,as well as the Hartford CT Bradley airport and the Providence TF Green RI airport.Our hotel offers a unique location for business meetings, conferences, social events & weddings with 20,297 sq ft of flexible event space including 21 meeting and breakout rooms and a 10,320-sq-ft Grand Ballroom.
Our hotel is perfect for business or pleasure. Shuttle Service, based on availability, for a fee, within 5 mile radius.
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Groton, Connecticut
Experience our Spa, Aquarium, Seaport, Museums & fine dining
Located in Groton, CT, the Mystic Marriott Hotel & Spa is the hub for corporate, group, conference and leisure travel in the Mystic,CT shore region. This destination is an architecturally stunning Connecticut hotel boasting 285 rooms and suites. Experience Mystic Seaport,Mystic Aquarium,golf,beaches & nearby Mohegan Sun & Foxwoods Casinos. Indulge in services offered at our on-site, enhanced Elizabeth Arden Red Door Spa. Enjoy our swimming pool and fitness center.
Dine at our award-winning, AAA 4 Diamond, Octagon Restaurant. Our location is convenient to New York City and Boston,as well as the Hartford CT Bradley airport and the Providence TF Green RI airport.Our hotel offers a unique location for business meetings, conferences, social events & weddings with 20,297 sq ft of flexible event space including 21 meeting and breakout rooms and a 10,320-sq-ft Grand Ballroom.
Our hotel is perfect for business or pleasure. Shuttle Service, based on availability, for a fee, within 5 mile radius.
Company size
201-500 employees
Industry
Hospitality
Org type
Privately Held
Headquarters
Groton, Connecticut