Hospitality Maintenance Technician (Seasonal)

Employer:         Turner Enterprises Management, LLC

Position:           Hospitality Maintenance Technician

Location:          Vermejo Reserve – Raton, NM

Type:                Seasonal / Hourly / Non-Exempt / Non-Benefits Eligible 

Housing:           Yes

Are you a hands-on problem solver with a knack for keeping things running smoothly? Have you dreamed of working for a world-class hospitality brand which boasts some of North America’s largest, privately-owned landscapes?

At Ted Turner Reserves, we connect people with nature by providing one-of-a-kind outdoor experiences in luxury settings, and we’re looking for passionate, energetic individuals to be a part of our growing team.  

Our premier Reserve, Vermejo, is currently seeking a Hospitality Maintenance Technician to ensure the safe, efficient, and functional operation of our guest accommodations, facilities, and infrastructure across 560,000 acres.

ABOUT THE POSITION

As a Hospitality Maintenance Technician, you will play a critical role in ensuring that all guest spaces at Vermejo Headquarters are impeccably maintained to provide an exceptional guest experience. Working as part of the Maintenance Division, you will perform diverse tasks that include carpentry, plumbing, electrical work, vehicle maintenance, landscaping, water system testing, and operation. Your primary focus will be maintaining guest facilities and ensuring that Vermejo’s high standards for cleanliness, functionality, and service are consistently met.
 
 You will also be responsible for: 

• Performing regular walk-throughs of guest buildings and grounds to proactively identify and resolve deficiencies before they affect the guest experience.
• Addressing maintenance issues promptly via the work order system and following directives from the Hospitality Facilities Manager and other managers as needed.
• Maintaining the cleanliness and presentation of rooms, offices, lodges, and public areas, ensuring all spaces meet Vermejo’s superior standards.
• Assisting with annual deep cleaning of guest facilities and off-season cleaning of seasonal employee housing.
• Acting as a liaison between guests and the Maintenance Division to resolve issues quickly and efficiently.
• Communicating professionally and courteously with guests, ensuring all interactions align with Vermejo’s commitment to superior service.
• Staying informed about guest arrivals, departures, stay-overs, and events to anticipate and address hospitality needs. Coordinating with the Front Office regarding event schedules and off-site guest needs.
• Collaborating with department managers, including Rooms, Front Desk, and Guest Services, to address any guest-related maintenance issues.
• Attending weekly meetings with department managers to plan for upcoming events and operational needs.
• Supporting groundskeeping operations, including landscaping and off-site event setups. Ensuring cleanliness and orderliness of off-site guest event areas as required.
• Operating and maintaining maintenance equipment, power tools, and some heavy machinery safely and effectively.
• Staying updated on the use of eco-friendly cleaning supplies and proper handling of hazardous materials.
• Maintaining a safe environment for both staff and guests through adherence to safety protocols.
• Monitoring water systems and performing testing to ensure compliance with quality standards.
• Working a flexible 5-day schedule, including weekends (Saturdays and Sundays).
• Participating in a rotating 24-hour "on-call" schedule, with additional responsibilities as required for guest service needs.
• All other duties as assigned.

YOUR QUALIFICATIONS

Essential:

1. A minimum of 2 years of maintenance or facilities management experience, in a hospitality or commercial setting.
2. Proficiency in HVAC, plumbing, and electrical repairs.
3. Basic carpentry and painting skills.
4. Ability to diagnose and resolve maintenance issues quickly.
5. This position requires operation of vehicles, and you’ll need to possess a valid driver’s license or be able to obtain one within 30 days of employment.  Your driving record will need to meet the standards and requirements of the Company and the Company’s insurance provider.
6. You’ll need to present documentation establishing both identity and employment authorization within three days of hire pursuant to federal law.

Preferred:

1. High school diploma or general education degree (GED). 
2. Experience with Microsoft Office.
3. EPA or HVAC certification preferred; willingness to obtain additional certifications as needed.
4. Experience working in a luxury hospitality setting.

YOUR QUALITIES

• You’re alert, friendly and eager to assist guests politely and promptly.
• You demonstrate care and compassion for team members, putting the needs of the team before your own.
• You’re self-directed, energetic, and motivated with multi-tasking capabilities.
• You’re creative, adaptive and willing to work with existing core resort philosophy and style.
• You demonstrate clean work habits and attention to detail.
• You conduct yourself in a professional manner in and out of the work setting.

EMPLOYEE BENEFITS & PERKS

• Paid Sick Leave
• Competitive hourly wage commensurate with experience.
• Access to amenities and outdoor adventures
• Live and work in one of the most stunning natural environments in the country 
• Employee Assistance Program 

ACCOMMODATIONS

This position will require you to live on Vermejo headquarters, located approximately 40 miles from the closest town (Raton, NM). Vermejo’s location is approximately 4.5 hours’ drive south of Denver or 4.5 hours’ drive north of Albuquerque.

Vermejo offers single- and double-bedroom dorm room style company housing (subject to availability). You may be subject to sharing a room with one other employee depending on the availability of a single dorm room.

You will need to provide or arrange for your own transportation to and from Raton for personal supplies.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

On a regular basis, you can expect to:

• Stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk and hear.
• Lift and/or move up to 50 pounds or more.
• Perform physical labor for extended periods of time.
• Be on your feet for extended periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

You may be frequently exposed to wet or humid conditions; work near moving mechanical parts; outdoor weather conditions; extreme cold; extreme heat.   You will occasionally be exposed to vibration. The noise level in the work environment is usually low to moderate.

The physical demands described above are representative of those that must be met to successfully perform the essential functions of this job, and the work environment characteristics are representative of those you may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Accommodation inquiries must be made to the Company’s Human Resources Department for consideration.
 

Turner Enterprises Management, LLC is an Equal Opportunity Employer and a Smoke Free/Drug-Free Workplace.

For more information, visit https://tedturnerreserves.com/careers/.