Hospitality Associate

About Us:

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission:

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Hospitality Associate at Opensity Solutions is responsible for delivering exceptional guest experiences while ensuring smooth day-to-day hospitality operations. This part-time role serves as a key point of contact for guests, providing personalized service, resolving inquiries, and coordinating with internal teams to maintain high service standards. The position reports to the Lead Hospitality Associate or Client Relations Manager and is classified as non-exempt. 

Responsibilities:

Kitchen Maintenance & Stocking:

• Maintain cleanliness, organization, and functionality of kitchen areas, including appliances, furniture, cabinets, and storage spaces.
• Stock and prepare kitchens at the start and end of each shift, ensuring all items are fresh and within expiration dates.
• Clean and inspect appliances (e.g., refrigerators, microwaves, coffee machines, cold brew machines) and surface areas regularly.

Catering & Events:

• Receive and verify food orders, ensure proper plating and professional presentation.
• Set up chafing dishes, serving stations, and stock necessary utensils and dinnerware.
• Monitor food stations during events, address issues promptly, and clean up post-event.

Facility Reporting:

•  Report any issues with appliances, furniture, leakage, or water damage to the manager or front desk coordinator immediately.

 Professional Standards:

• Maintain a clean and professional appearance, adhering to uniform and grooming standards.
• Follow attendance, conduct, and break policies.

Cleaning & Maintenance:

• Perform daily cleaning tasks, including wiping surfaces, cleaning appliances, and ensuring floors are free of spills or debris.
• Conduct weekly deep cleaning and monthly inspections of appliances, furniture, and pantry supplies.

Qualifications & Requirements

• Strong attention to detail and organizational skills.
• Ability to follow hygiene and food safety protocols.
• Excellent communication and teamwork abilities.
• Previous experience in pantry services, catering, food service or hospitality is preferred.
• Ability to lift or move 40 lbs. or greater
• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
• Ability to walk, bend, kneel, stand or sit for an extended period of time

The Compensation range for this role is up to 25.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

#INDHP

Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. 

Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. 

We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. 

Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.