Hospital Greeter - Englewood, CO

Hospitality Greeter - Englewood, CO

Location: Englewood Hospitals

Base Pay: $18.00 per hour (Depending on property)

Job Type: Full-time and part-time
Schedule: Day, evening, overnight, weekend, and holiday shifts

The stated base-pay rate or range represents the hourly wage PMC reasonably expects to pay for this position upon hire. The specific starting rate will be determined within the posted range based on the property assignment, relevant experience, qualifications, and schedule requirements.

Eligible employees may receive tips in addition to the stated base wage. Tips vary based on hours worked, property assignment, guest volume, service performance, and customer interactions. Tips and total earnings are not guaranteed.

Position Summary

The Hospital Greeter creates a welcoming and supportive first impression for patients, visitors, guests, and staff. This position provides directions, answers questions, coordinates with the valet team, and helps maintain a safe, organized, and professional entrance area.

The ideal candidate is friendly, dependable, attentive, and comfortable assisting people in a busy healthcare environment.

Primary Objective

Provide a warm, helpful, and professional experience while supporting safe and efficient activity throughout the hospital entrance, valet lane, and surrounding areas.

Essential Duties and Responsibilities

• Welcome patients, visitors, guests, and staff in a friendly and professional manner.
• Provide clear directions and general information about hospital departments, entrances, and services.
• Coordinate vehicle and key activity with the valet team.
• Notify valet employees when vehicles are ready to be parked or retrieved.
• Help organize vehicle and pedestrian traffic within the service lane.
• Park or retrieve vehicles when assigned and qualified to do so.
• Retrieve wheelchairs and provide nonclinical assistance within the employee’s training and assigned responsibilities.
• Do not perform patient transfers, medical assistance, or other clinical duties unless specifically trained and authorized.
• Respond promptly and professionally to guest questions and concerns.
• Report accidents, hazards, suspicious activity, loitering, and security concerns to management or hospital security.
• Avoid physical confrontation and never place yourself or others in an unsafe situation.
• Keep entrance areas, valet lanes, workstations, and surrounding parking areas clean and organized.
• Report debris, spills, damaged equipment, lighting problems, and other maintenance concerns.
• Communicate professionally with patients, visitors, hospital personnel, supervisors, and team members.
• Follow company, hospital, safety, infection-control, confidentiality, uniform, attendance, and timekeeping requirements.
• Attend required meetings and complete assigned training by established deadlines.
• Perform other job-related duties consistent with the position’s responsibilities and operational needs.

Qualifications

• High school diploma or equivalent preferred.
• Previous hospitality, healthcare, administrative, valet, or customer-service experience preferred but not required.
• Friendly and service-focused approach when assisting patients and visitors.
• Strong verbal communication and active-listening skills.
• Ability to remain calm, patient, and professional in a busy environment.
• Dependable attendance and punctuality.
• Ability to work effectively with hospital personnel, guests, supervisors, and team members.
• Availability to work assigned days, evenings, weekends, and holidays.

PMC will consider relevant combinations of education, training, and experience.

Driving Requirements

If parking or retrieving vehicles is an essential function of the assigned position:

• A valid driver’s license is required.
• The employee must maintain a driving record that meets PMC’s standards.
• No more than three moving violations during the preceding three-year period are permitted.
• Employment may be contingent upon completion of an applicable motor-vehicle-record review.
• The employee must be able to operate manual-transmission vehicles when required by the assigned location.

Applicants must have a reliable means of reporting to the assigned work location.

Background Screening

Employment may be contingent upon successful completion of job-related background screening. PMC conducts and evaluates background checks in accordance with the state approved Acts, the federal Fair Credit Reporting Act, and other applicable laws.

PMC provides reasonable accommodations to qualified applicants and employees with disabilities unless doing so would create an undue hardship. Applicants who require an accommodation during the application or hiring process may contact [HR email address or telephone number].

Technology and Cell Phone Use

This position may require the use of a mobile phone for work-related communication or access to company applications. PMC will reimburse employees for necessary and reasonable business expenses, including required business use of a personal mobile phone, in accordance with company policy and applicable law. Company-issued equipment may be provided when applicable.

Compensation and Benefits

Benefits vary based on employment status, scheduled hours, plan eligibility, and the terms of the applicable benefit plans. Eligible employees may receive:

• Medical, dental, and vision insurance
• Supplemental life and critical-illness insurance
• 401(k) plan
• Paid time off
• Paid training
• Leadership-development opportunities
• Tuition assistance through Bellevue University
• Nationwide employee discounts through Perks at Work

Wage-and-Hour Compliance

This is a non-exempt position. PMC complies with applicable minimum-wage, overtime, meal-period, rest-period, and recordkeeping requirements. Employees will receive overtime and other required compensation in accordance with state and federal law.

PMC also maintains workers’ compensation coverage as required by law.

At-Will Employment

Employment with PMC is at will. This means either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

Any introductory period does not change the at-will employment relationship or guarantee employment for a specific period.

Equal Employment Opportunity

PMC is an equal opportunity employer. Employment decisions are made without unlawful discrimination based on race, color, religion, religious creed, ancestry, national origin, citizenship status, age, sex, pregnancy, childbirth or related medical conditions, reproductive-health decision-making, gender, gender identity, gender expression, sexual orientation, marital status, military or veteran status, physical or mental disability, medical condition, genetic information, or any other status protected by applicable law.

This is a non-exempt position eligible for overtime compensation in accordance with applicable law.

Employment with PMC is at will, meaning either PMC or the employee may end the employment relationship at any time, with or without cause or advance notice, subject to applicable law. The 120-day introductory period does not alter the at-will nature of employment or guarantee employment for any particular period.