Home Intervention Counselor

Job Details: Job Location: ICS Offices - Building C - Berlin, VT, Salary Range: $22.51 - $23.66Hourly, Job Shift: Any, Job Category: Direct Service, Home Intervention Counselor

Home Intervention Counselors provide direct, overnight care to individuals experiencing acute mental health crises in a community-based crisis facility. This role offers an alternative to hospital-based care by creating a safe, structured, and supportive environment where individuals can stabilize and begin to regain a sense of control. Through calm presence, trauma-informed interventions, and collaborative teamwork, Home Intervention Counselors play a key role in helping individuals navigate intense emotional situations and move toward recovery.

Summary of Duties

Provide direct overnight support to individuals experiencing mental health crises in a community-based residential setting.
Maintain a safe, therapeutic environment through active supervision and crisis prevention strategies.
Offer emotional support, supportive counseling, and reassurance during periods of distress.
Assess and monitor emotional, behavioral, and physical status, including safety and risk concerns.
Use de-escalation techniques and trauma-informed interventions to respond to behavioral escalation.
Assist with medication administration and monitoring in accordance with agency protocol

Compensation and Benefits 

WCMHS provides a comprehensive benefits package including health, dental, vision and a generous retirement contribution match. Our industry-leading paid time off package includes 12.5 flexible holidays per year, 12 paid sick days, and 12 vacation days earned in year one of employment. 

The starting pay range for this position is $22.51 - $23.66 per hour.
Qualifications: Summary of Qualifications

Education Requirements

Bachelor’s degree with 0–2 years of relevant experience, or
Two years of college with 2–4 years of relevant experience, or
High school diploma with 4–7 years of relevant experience, or
An equivalent combination of education and experience.

Knowledge and Competencies

Experience providing direct care to individuals in crisis, preferably in behavioral health, residential, or hospital-like settings
Understanding of crisis stabilization principles and trauma-informed, recovery-oriented care
Familiarity with mental health diagnoses, substance use disorders, and treatment approaches
Ability to apply supportive counseling, motivational interviewing, and de-escalation strategies
Knowledge of community resources and ability to support linkage to services
Valid driver’s license, excellent driving record, and access to a safe, insured vehicle

Workplace Conditions
Work takes place in clinical facility and community settings, including in people's homes. This can include lifting up to 50 lbs. Frequent transportation of clients in one's own vehicle. This is a crisis bed environment working with people who are experiencing mental health crises and who could become escalated. 

About the Agency

For more than 50 years, Washington County Mental Health Services (WCMHS) has served the Washington County community and the Orange County towns of Orange, Washington, and Williamstown. WCMHS provides education, support, and treatment to individuals and families living with mental health challenges, substance use issues, and developmental and intellectual disabilities. Providing accessible, high-quality services in the community, schools, and health care settings, we work toward positive outcomes for wellness with collaborative, inclusive, and compassionate care. Washington County Mental Health Services is “Where Hope and Support Come Together.” 

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