Holistic/Medical Office Assistant

Benefits:

• Employee discounts
• Flexible schedule
• Training & development

About Us

Synergy Nutrition and Wellness is a rapidly growing integrative wellness center dedicated to whole-person health and root-cause healing. We blend eastern and western modalities, functional muscle testing, and family practice medical services to help individuals and families achieve long-term, sustainable wellness.

Our team is collaborative, mission-driven, and passionate about creating a welcoming experience rooted in education, empowerment, and holistic healing.

Position Overview

We are hiring a motivated and wellness-aligned Medical Assistant to support our busy holistic medical practice. This is a temporary maternity leave position, with strong potential for continued employment and advancement into other roles within the company. Possible future opportunities include:

• Front Desk
• Ordering & Inventory
• Patient Coordination
• Wellness Support Roles

If you are a self-starter with strong customer service skills who thrives in a fast-paced, purpose-driven environment, we want to meet you.

Responsibilities (Immediate Medical Assistant Role)

• Assist practitioners with patient care using traditional and holistic modalities
• Address and manage provider messages in Praxis
• Create new patient charts, ensuring accurate documentation and labeling
• Copy daily schedules from MindBody into Praxis, including provider notes
• Scan and upload physical medical records into the appropriate charts
• Sort PraxDocs with accurate service and collection dates
• Request medical records from outside facilities as needed
• Manage incoming and outgoing faxes
• Create patient charts for HBOT clearance requests and attach documentation
• Schedule patients per provider request
• Handle medical-related calls from pharmacies, labs, insurance companies, and medical offices
• Process medication and supplement script requests, imaging orders, and medical/surgical clearances
• Assist with prior authorizations and appeals
• Submit Boston Heart inquiries as directed
• Assist with EKGs, vitals, and Alpha-Stim devices
• Provide scribing support when necessary
• Assist patients during checkout, schedule follow-up visits, and support supplement purchases

Qualifications

• Medical Assistant experience preferred but not required for the right candidate
• Experience with Praxis preferred but not required
• Strong computer skills; familiarity with Google Workspace
• Interest in holistic wellness, functional medicine, and integrative healthcare
• Excellent communication and interpersonal skills
• Positive, dependable, and team-oriented
• Strong organizational and multitasking abilities
• Quick learner with high adaptability
• Customer service mindset is essential

Ideal Candidate

• Wellness-minded and open to holistic health approaches
• A supportive and collaborative team player
• Thrives in a learning-focused environment
• Empathetic, professional, and patient-centered
• Proactive and able to take initiative

What We Offer

• Opportunities for advancement across multiple departments
• Supportive and collaborative team culture
• Exposure to both eastern and western medical practices
• Competitive pay and company discounts

How to Apply

Please submit your resume and three references to: [email protected]

Open Interviews
Thursday, 12/11/25 & 12/16/25
9:00 am–11:00 am
6622 Main Street, Suite 7, Williamsville, NY
No appointment required.

Compensation: $18.00 - $20.00 per hour

 
At Synergy Nutrition and Wellness we offer Designed Clinical Nutrition based on the consumption of real whole food. This allows the body to repair and heal itself just as nature intended it to.

This means we do things a little differently. We believe that the body can heal itself in extraordinary ways when it is given the nutrients and support that it needs.

When the right combination of natural health therapies and whole food supplementation comes together, we call this synergy and that is what heals the human body and spirit.